NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Backup on Duo v2 and Window 7 64 bit
After reading about 15-20 posts here and elsewhere on the web and spending about 2-3 hours with the Netgear tech support staff, I figured out how to resolve the problems I was having using the Duo v2 ...
I'm not sure what that error message is about. Perhaps there is some min/max file size restriction for backups? I haven't seen that error before. Is there a setting for how to handle certain size files? Perhaps you could try with a small folder with only a couple of files to see if it has to do with some undocumented file size limit? It might help you narrow the problem. Also, if your Duo is new, you still have free phone support, though as my original post suggested, I found it to be of limited use (because the first level support just reads a script Q&A to troubleshoot). Or, try googling just the error line :Unknown parameter encountered: "min receivefile size".
Another thought? If you haven't found anything in the forum, start a new thread to see if you get a reply.
Another thought? If you haven't found anything in the forum, start a new thread to see if you get a reply.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
