I am running a ReadyNAS Pro and using the Backup tool for my various computers on a home network. I have just swapped out my old Dell for a new laptop (another Dell - XPS13) and trying to set up the backup for that machine. I am having real problems trying to get the new machine identified by the NAS. Not sure what is causing my issue. Set up a new backup on the FrontView and when I put in the name of the new laptop, get "error connecting". (To check, I replaced the name of the old laptop and it was instantly recognised.) I also tried putting in the IP address rather than the laptop name and still no joy Not sure it is relevant but running Windows 7 Pro on my old machine, WIndows 8.1 on the new one.On my new laptop, checked the sharing options and all appears OK. I can also see the NAS from the laptop, and easily access files on the NAS, so the problem is not happening the other way! Any clues as to what I can try next? Grateful for any suggestions...Thanks

What version of RAIDiator are you running?Is the new laptop in the same workgroup as your NAS and the old laptop?

I am running RAIDiator 4.2.27 . Have been struggling with the "workgroup" of Windows 7 and "homegroup" of Windows 8. Set up the Homegroup for the new laptop, but how do I get the NAS onto the same Homegroup? Is this tied to the Security Mode "User" checkbox? Was not sure....Thanks

All machines should have the same workgroup name.In frontview go to Network/Global Settings and change the workgroup name to match the windows 8 pc. You'll need to change the old laptop workgroup to the same name if you still want to use it, this is in Control Panel/System/Change Settings/Change. You may need to enter the homegroup password if the homegroup was created by windows 8. The nas does not need the homegroup password.

In Network/Global settings, there are only two options - Hostname and DNS Settings. Cannot see where I can change the workgroup name - am I looking in the right spot?Thanks

Ok.Are you in AD mode or user mode? You need to be in user mode. I must have missed your question about the user tickbox.

Backup problem with ReadyNAS Pro | NETGEAR Communities

15 Replies

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mdgm-ntgr
NETGEAR Employee Retired
Dec 02, 2014
What version of RAIDiator are you running?

Is the new laptop in the same workgroup as your NAS and the old laptop?
Reblan
Aspirant
Dec 03, 2014
I am running RAIDiator 4.2.27 .

Have been struggling with the "workgroup" of Windows 7 and "homegroup" of Windows 8. Set up the Homegroup for the new laptop, but how do I get the NAS onto the same Homegroup? Is this tied to the Security Mode "User" checkbox? Was not sure....

Thanks
vandermerwe
Master
Dec 03, 2014
All machines should have the same workgroup name.
In frontview go to Network/Global Settings and change the workgroup name to match the windows 8 pc.
You'll need to change the old laptop workgroup to the same name if you still want to use it, this is in Control Panel/System/Change Settings/Change. You may need to enter the homegroup password if the homegroup was created by windows 8. The nas does not need the homegroup password.
Reblan
Aspirant
Dec 06, 2014
In Network/Global settings, there are only two options - Hostname and DNS Settings. Cannot see where I can change the workgroup name - am I looking in the right spot?
Thanks
vandermerwe
Master
Dec 06, 2014
Ok.
Are you in AD mode or user mode? You need to be in user mode. I must have missed your question about the user tickbox.
Reblan
Aspirant
Dec 07, 2014
You might need to help me out a bit more on this. I am in "Advanced Control" mode and using version 4.2.27 for ReadyNAS Pro Business Edition [X-RAID2]. I checked out a simulated version of FrontView and saw exactly what you were referring to - the Workgroup option was there but the firmware was RAIDiator 4.01c1-p1 [1.00a041]. Is there a different version of the software for ReadyNAS Pro and ReadyNAS?
vandermerwe
Master
Dec 07, 2014
No you are running the lastest version, 4.2.27.
In frontview/security what submenus are there?
Reblan
Aspirant
Dec 07, 2014
Security has three - Admin Password, Security Mode, and User and Group Accounts. In the Security Mode, I have checked the User and put in the Workgroup name I am using but no joy with that..
StephenB
Guru - Experienced User
Dec 07, 2014
Try using the IP address of the laptop instead of the name.
vandermerwe
Master
Dec 07, 2014
did you reboot the nas again?
You did try the ip address as you said in your original post?