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glenschaefer's avatar
glenschaefer
Aspirant
Oct 25, 2017

Backup to USB drive fails

I have tried to use a Powered Seagate USB drive (Mystorage 3.0) to backup the data folders on our Netgear Readynas 314. The external backup drive has been cleanly formatted with Seagate's Format utility as FAT32.

The drive initially displays as a volume in the ReadyNAS and I setup a backup and click start. After 5-10 mins it fails saying unable to create files/folders on drive. Then the drive disappears as a volume until I reboot the NAS drive.

We have the latest bios and the Seagate external drive works fine on several laptops and PC's.

11 Replies

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    • glenschaefer's avatar
      glenschaefer
      Aspirant

      i tried both.


      First i formatted it with native EXT24 format as recommended and it kept dissappearing as a volume. then i formatted using Seagte's own format tool as FAT32.

       

      Same result. 

       

      PS: The external Seagate USB drive works fine on several Linux/Windows 10 PC's

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        glenschaefer wrote:

        then i formatted using Seagte's own format tool as FAT32.

         


        FAT32 can't handle large file sizes - is it possible that you are hitting that limit?

  • Icewaterhot's avatar
    Icewaterhot
    NETGEAR Employee

    It looks like the usb drive is not mounted to the system. If the mount is ready, a volume will appear automatically.

     

    • glenschaefer's avatar
      glenschaefer
      Aspirant

      It appears as a volume after rebooting the NAS Drive, to the point of starting the backup and selecting it as the location, then the backup commences but fails saying can't write files/folders to disk. Then it gets unmounted.

  • Icewaterhot's avatar
    Icewaterhot
    NETGEAR Employee

    You can open up the RAIDar download logs to see what's going on and what causes failure.
    ps:what is your firmware version?

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