Forum Discussion

Aspirant

May 23, 2016

Backup to USB HDD error

I updated to firmware 6.5.0. From now I cannot do USB backup. The error was when I try to run backup "Destination Cannot be mounted". I tried to restore back to 6.4.2, but gave me an error saying i ...

ReadyNAS Backup

StephenB

Guru - Experienced User

May 23, 2016

If you can see the data on the USB drive through the NAS web UI, then I suggest deleting the backup job and creating a new one.

cpu8088

Virtuoso

May 23, 2016

while using readynas ui go to share and enable anonymous access to the usb external hard drive

create a new folder in the usb hard drive and then backup from local folder to local folder

ndverge
Aspirant
May 23, 2016
Dear cpu8088 And Daniel, I have done all those trials but my fate is bad. I also converted to NTFS, EXT3, EXT4 but no good result.
- mdgm-ntgr
  NETGEAR Employee Retired
  May 24, 2016
  Can you send in your logs (see the Sending Logs link in my sig)?
  - ndverge
    Aspirant
    May 24, 2016
    Hi friends, Yesterday I couldn't downgrade to ver. 6.4.2, I tried with 6.4.0 then downgrade was finished succssfly. Then I upgraded to 6.4.2. Then the backup was done sccssfly. But I yesterday try to connect my usb pen. It is not detected by nas drive. any suggessions.?
    by the way i will update the nas to 6.5 later..