NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FG
Dec 18, 2017Aspirant
Bad OS? RN2120 - Firmware 6.9.1
I recently had some sort of coruption on the NAS causing my to loose all the data. I factory reset NAS and still have some possible bugs left over. Netgear tech suggested to re-install OS, I did that...
- Dec 19, 2017
The apps were associated with a temp volume I created last week, when I factory reset the NAS and then shortly after the reset I deleted the volume. The apps were stuck in the temp volume even thought it was deleted.
A Netgear engineer found the problem yesterday afternoon.
How does a deleted volume hold anything.....its deleted? Not sure that I fully understand what happened, but it is fixed.
FG
Dec 18, 2017Aspirant
What do you consider a while? I factory reset NAS on the 7th, resilio was visible after the reset and then sometime between the 7th and now resilio went away. I don't remember seeing anything under the Apps tab since we got the NAS in May 2016.
The NAS is not in our domain. It is in a workgroup.
I have our server/dhcp setup with a reservation for the NAS, so the nas always uses the same address.
On the NAS, under network, IPv4 tab, I have the configure feild set to "using DHCP"
The NAS is using the correct IP address.
The correct subnet.
The router IP address.
And there are 3 DNS servers listed, which are all the correct addresses.
IPv6 tab, configure is set to DISABLE.
From CMD I can ping 8.8.8.8 succesfully. But if I enter 8.8.8.8 in browser, I get an error....site can't be reach....timed out. Should I be able to browse to 8.8.8.8 ?
On the CLOUD page I don't see a GREEN status for the internet connection. Where is would this be on the page...top, bottom, left, right?
What I do see on the CLOUD page is a bunch of apps
ReadyCLOUD
ReadyNAS Replicate
Amazon Cloud Drive
Amazon S3
Dropbox
Google Drive
Microsoft Azure
Microsoft OneDrive
ReadyNAS Vault
StephenB
Dec 18, 2017Guru - Experienced User
FG wrote:
Should I be able to browse to 8.8.8.8 ?
No, it's a DNS server - not a website.
FG wrote:
On the CLOUD page I don't see a GREEN status for the internet connection. Where is would this be on the page...top, bottom, left, right?
Turn on ReadyCloud, and it should appear at the top. Since you're not using ReadyCloud, just turn ReadyCloud off after you've seen the status.
FG wrote:
What do you consider a while? I factory reset NAS on the 7th, resilio was visible after the reset and then sometime between the 7th and now resilio went away. I don't remember seeing anything under the Apps tab since we got the NAS in May 2016.
A day or so at most, not weeks. You are looking on the available apps page, correct? Installed Apps will of course be empty unless you've installed something.
- FGDec 18, 2017Aspirant
Ok, once I turned on ReadyCLOUD then I see the green check marks, top left.
Yes, under available apps there is nothing listed. Nothing under either tab.....installed or available.
- StephenBDec 18, 2017Guru - Experienced User
FG wrote:
Yes, under available apps there is nothing listed. Nothing under either tab.....installed or available.
Try rebooting the NAS, and see if they appear (after 15 minutes or so).
If they don't, then try adding 8.8.8.8 to the DNS server list, and reboot again.
- FGDec 18, 2017Aspirant
Ok. I will try adding 8.8.8.8 and a reboot.
When I plug in a usb drive into NAS, then from GUI eject drive, wait a few minutes and then unplug usb from NAS I get an error in the kernel log
USB error -32
Any thoughts?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!