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"btrfs_search_forward+2ac" leading to "Remove inactive volumes to use the disk. Disk #1,2,3,4."
Hello peeps,
I had a "btrfs_search_forward+2ac" on the LED display and couldn't access the admin page.
So I unplugged the power and tried to boot into "volume boot only". However, it never showed me the boot menu and got itself up onto the network anyway.
I was happy... until I realised the volumes are gone!
I've emailed the system logs - and I'm hoping the data is still intact? (no backup I'm afraid!)
Thanks in advance,
Tony
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Hi Evan,
The NAS is on the network, so I was able to download and email the logs already (through the admin web page) yesterday.
Do you need me to download the logs using RAIDar, and send again?
Thank you,
Tony
I saw your logs, there is btrfs errors in your system,
Aug 13 16:00:42 Tonys_NAS kernel: md/raid:md127: raid level 5 active with 4 out of 4 devices, algorithm 2 Aug 13 16:00:42 Tonys_NAS kernel: RAID conf printout: Aug 13 16:00:42 Tonys_NAS kernel: --- level:5 rd:4 wd:4 Aug 13 16:00:42 Tonys_NAS kernel: disk 0, o:1, dev:sda3 Aug 13 16:00:42 Tonys_NAS kernel: disk 1, o:1, dev:sdb3 Aug 13 16:00:42 Tonys_NAS kernel: disk 2, o:1, dev:sdc3 Aug 13 16:00:42 Tonys_NAS kernel: disk 3, o:1, dev:sdd3 Aug 13 16:00:42 Tonys_NAS kernel: md127: detected capacity change from 0 to 5986292072448 Aug 13 16:00:42 Tonys_NAS kernel: Adding 1047420k swap on /dev/md1. Priority:-1 extents:1 across:1047420k Aug 13 16:00:43 Tonys_NAS kernel: BTRFS: device label 0e363b0a:data devid 1 transid 867288 /dev/md127 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS info (device md127): setting nodatasum Aug 13 16:00:44 Tonys_NAS kernel: BTRFS: has skinny extents Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815222272 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815222272 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815230464 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815230464 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815238656 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815238656 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815246848 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815246848 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815222272 len 4096 Aug 13 16:00:44 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815222272 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815230464 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815230464 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815238656 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815238656 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815246848 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815246848 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815222272 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815222272 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815230464 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815230464 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815238656 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815238656 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815246848 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS critical (device md127): unable to find logical 8485815246848 len 4096 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS: failed to read tree root on md127 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815222272 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815226368 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815230464 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815234560 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815238656 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815242752 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815246848 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS warning (device md127): page private not zero on page 8485815250944 Aug 13 16:00:45 Tonys_NAS kernel: BTRFS: open_ctree failed
Could do you please enable secure diagnostic and let me remote access to fixt it?
You may enale secure diagnostic in NAS admin GUI =>System=>Settings=>Support,
then PM me 5 digital.
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