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Forum Discussion
MikeC1
Oct 07, 2021Tutor
btrfs_sync_log+840 problem
Hi, My RN104 has started failing with the message "btrfs_sync_log+840" on the front LCD. The device is fitted with 4 x 4TB disks and is running 6.10.5 hotfix. It has worked problem free for sev...
Sandshark
Oct 07, 2021Sensei - Experienced User
The display is showing the point at which the NAS crashed. Can you give more details on that "app that accesses data on the shares"? The RN104 is very limited memory-wise, so you may be running out of RAM.
MikeC1
Oct 07, 2021Tutor
Hi,
I'm pretty sure it crashed when I opened MS Outlook 2007. I've just looked and the .pst file is a huge 8GB.
However, it also crashed, after a restart, when opening a Quicken data file of only 38MB.
Both of these have until now been fine (and yes, I know, I need to mograte onto something more sensible than Outlook 2007!).
Mike
- rn_enthusiastOct 09, 2021Virtuoso
Hey Mike
You are welcome to throw the logs over to me. I can check if I can see why it crashes.
Pull the logs from the web interface: System > Logs > Download Logs.
That will download a zip file with all the logs. Upload the zip file to a Google drive, Dropbox or similar and create a sharing link from where I can download the zip file. PM me this link and I will have a look at them :)
Can you also gives dates of when the last few crashes happened (and roughly, the time of day).
Cheers
- rn_enthusiastNov 22, 2021Virtuoso
Sorry MikeC1
IRL caught up with me, didn't get a chance to look at this yet. Any updates/progress on your end?
Cheers
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