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Forum Discussion
MikeC1
Oct 07, 2021Tutor
btrfs_sync_log+840 problem
Hi, My RN104 has started failing with the message "btrfs_sync_log+840" on the front LCD. The device is fitted with 4 x 4TB disks and is running 6.10.5 hotfix. It has worked problem free for sev...
MikeC1
Oct 07, 2021Tutor
Hi,
I'm pretty sure it crashed when I opened MS Outlook 2007. I've just looked and the .pst file is a huge 8GB.
However, it also crashed, after a restart, when opening a Quicken data file of only 38MB.
Both of these have until now been fine (and yes, I know, I need to mograte onto something more sensible than Outlook 2007!).
Mike
rn_enthusiast
Oct 09, 2021Virtuoso
Hey Mike
You are welcome to throw the logs over to me. I can check if I can see why it crashes.
Pull the logs from the web interface: System > Logs > Download Logs.
That will download a zip file with all the logs. Upload the zip file to a Google drive, Dropbox or similar and create a sharing link from where I can download the zip file. PM me this link and I will have a look at them :)
Can you also gives dates of when the last few crashes happened (and roughly, the time of day).
Cheers
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