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Forum Discussion
IanWilson
Jan 10, 2015Aspirant
Can a 314 ReadyNAS get hacked?
I am really worried : A few days ago I had to have tech support to me brand new 314 readyNAS. I was asked for my password by the online tech and left it in tech support mode for 12 hours until the ...
IanWilson
Jan 11, 2015Aspirant
I've emailed my log to the address stated as you suggested.
I think I've fixed the problem after hours of tracking it all down. I have made the incorrect assumption that the only thing that changed on the network was the ReadyNAS, which superficially seemed to be the case. Turns out my partner has been using Dropbox and some filesharing software on her laptop which I think has bombarded the router which in turn has fallen over. I reinstated the ReadyNAS on the LAN once shutting the laptop down and all seems okay now.
After tech support had been into my readynas the SSH service was left on and remained on, despite a reboot. I had placed the readynas's IP as the DMZ with the router while the support work was done, but the moment I received the email stating all was well disabled that so that hopefully sealed that hole before the issue occurred anyway.
What should I do with this SSH service? Should it remain enabled or disabled? I am not a techy but am guessing it allows root level access to what must be an underlying Linux system - hence in the wrong hands pretty dangerous stuff.
Should I change my boxes password having given it to the online tech support as requested? Surely none of them would misuse it?
I think I've fixed the problem after hours of tracking it all down. I have made the incorrect assumption that the only thing that changed on the network was the ReadyNAS, which superficially seemed to be the case. Turns out my partner has been using Dropbox and some filesharing software on her laptop which I think has bombarded the router which in turn has fallen over. I reinstated the ReadyNAS on the LAN once shutting the laptop down and all seems okay now.
After tech support had been into my readynas the SSH service was left on and remained on, despite a reboot. I had placed the readynas's IP as the DMZ with the router while the support work was done, but the moment I received the email stating all was well disabled that so that hopefully sealed that hole before the issue occurred anyway.
What should I do with this SSH service? Should it remain enabled or disabled? I am not a techy but am guessing it allows root level access to what must be an underlying Linux system - hence in the wrong hands pretty dangerous stuff.
Should I change my boxes password having given it to the online tech support as requested? Surely none of them would misuse it?
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