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Forum Discussion
IanWilson
Jan 10, 2015Aspirant
Can a 314 ReadyNAS get hacked?
I am really worried : A few days ago I had to have tech support to me brand new 314 readyNAS. I was asked for my password by the online tech and left it in tech support mode for 12 hours until the ...
mdgm-ntgr
Mar 11, 2015NETGEAR Employee Retired
With tech support mode and also secure diagnostic mode we don't need any ports to be forwarded to access the system. We just need the 5-digit number and the agreement to the Remote Access Policy.
Tech support mode is a low-level diagnostic mode that needs to work in as close to 100% of situations as possible.
Tech support mode is a low-level diagnostic mode that needs to work in as close to 100% of situations as possible.
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