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Cornerfield's avatar
Cornerfield
Aspirant
May 20, 2020
Solved

Can Not Access NAS Device on Network

I turned off my NAS drive and kept it off for a few weeks. When I turned it back on, I no longer have access to the drive. How can I get back access? Thanks for your help in advance!   Model: Ready...
  • StephenB's avatar
    StephenB
    May 21, 2020

    Cornerfield wrote:

     

    Thanks, StephenB, for your attention to my problem. When I enter "nas-C1-A8-0A" on the file brouser, I get a box in MS Edge asking for User Name and Password.


    You either left out the \\ altogether or typed // by mistake.  Try again with the correct slash, and it won't open up your browser.

     


    Cornerfield wrote:

    I tried a few user names and passwords but did not work. I can not go any further than that... Shall I put in the Admin user name and password, which I need to look for? 


    Yes, that is what it was looking for.  You should make sure you know it.  One option is to write it down and tape it inside the door of the drives.  Purists shudder, but if someone has physical access to the NAS then they can access the files anyway.

     

    Generally speaking a NAS isn't an install-and-forget box.  You do need to log in to the web ui every now and then and keep track of what's going on with it.

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