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Can the NAS be powered on without a disk?
I recently removed a drive from the NAS as I plan to sell it. Before removing the drive (which is now in use in another device) I forgot to reset the NAS to it's factory settings to remove my data and information from the NAS. I assumed the NAS must have some form of internal memory just for the OS to function. Is this the case? And if so, how do I gain access to the NAS? It's been sitting on a blinking power LED all day and I've tried using the boot menu to reset it to no avail.
If the NAS is not working as it stores the OS and it's information on the first hard disk you install then does that mean if I insert a new drive it'll be like setting it up from scratch again?
Thanks
TheDmac wrote:
I forgot to reset the NAS to it's factory settings to remove my data and information from the NAS.
All you need to do is wipe the disk(s). If selling the disks with the NAS some would prefer to do a secure erase of the disks (you can do this if connecting the disks up to your PC).
A factory default won't work without disks. The whole purpose of that boot menu option is to wipe the disks (wiping all your personal information, all data, settings, everything off the disks) and do a clean install of the OS, create a new volume etc.
TheDmac wrote:
I assumed the NAS must have some form of internal memory just for the OS to function. Is this the case? And if so, how do I gain access to the NAS? It's been sitting on a blinking power LED all day and I've tried using the boot menu to reset it to no avail.
The OS is installed from the flash onto the disks. All your personal information is on the disks. The OS is installed on both disks so if a disk fails we can still see the logs etc. on the other disk.
If you look in RAIDar you will see the error no disks detected.
The flash contains the contents of the firmware image as well as things like the serial number of the unit. We don't store any of your personal information to any of that. The flash is 128MB, I think. It contains room for the contents of the firmware image (which are highly compressed) and allows for a bit of growth in the size of the firmware image.
We do use the flash for the early stages of the boot process but we quickly move to booting off the disks.
TheDmac wrote:
If the NAS is not working as it stores the OS and it's information on the first hard disk you install then does that mean if I insert a new drive it'll be like setting it up from scratch again?
Yes, but with the firmware currently on the flash i.e. the most recent firmware you updated to. When you update the firmware it is updated on the flash and installed onto the disks.
TheDmac wrote:
I recently removed a drive from the NAS as I plan to sell it.
Please note that the warranty is for the original purchaser from an authorised reseller only. So whoever buys it will have no warranty.
1 Reply
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TheDmac wrote:
I forgot to reset the NAS to it's factory settings to remove my data and information from the NAS.
All you need to do is wipe the disk(s). If selling the disks with the NAS some would prefer to do a secure erase of the disks (you can do this if connecting the disks up to your PC).
A factory default won't work without disks. The whole purpose of that boot menu option is to wipe the disks (wiping all your personal information, all data, settings, everything off the disks) and do a clean install of the OS, create a new volume etc.
TheDmac wrote:
I assumed the NAS must have some form of internal memory just for the OS to function. Is this the case? And if so, how do I gain access to the NAS? It's been sitting on a blinking power LED all day and I've tried using the boot menu to reset it to no avail.
The OS is installed from the flash onto the disks. All your personal information is on the disks. The OS is installed on both disks so if a disk fails we can still see the logs etc. on the other disk.
If you look in RAIDar you will see the error no disks detected.
The flash contains the contents of the firmware image as well as things like the serial number of the unit. We don't store any of your personal information to any of that. The flash is 128MB, I think. It contains room for the contents of the firmware image (which are highly compressed) and allows for a bit of growth in the size of the firmware image.
We do use the flash for the early stages of the boot process but we quickly move to booting off the disks.
TheDmac wrote:
If the NAS is not working as it stores the OS and it's information on the first hard disk you install then does that mean if I insert a new drive it'll be like setting it up from scratch again?
Yes, but with the firmware currently on the flash i.e. the most recent firmware you updated to. When you update the firmware it is updated on the flash and installed onto the disks.
TheDmac wrote:
I recently removed a drive from the NAS as I plan to sell it.
Please note that the warranty is for the original purchaser from an authorised reseller only. So whoever buys it will have no warranty.
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