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FightingKiwi's avatar
FightingKiwi
Initiate
Dec 27, 2018
Solved

Cannot access admin page on RN102 after firmware upgrade to 6.9.4

Hi there,   Looking for advice on how to access admin page, or whether to reset the device.   Replaced dead disk, which was then synced (over 12 hours. Disk lights all turned to ready state) ...
  • Retired_Member's avatar
    Retired_Member
    Dec 27, 2018

    Hi FightingKiwi, before you go the painful way of resetting and restoring a backup you might want to try different browsers instead. Assuming you are not on macintosh and currently use firefox, why not trying chrome, edge, internet explorer or lunascape to see, whether any of them is able to get to the admin page.

    Kind regards

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