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Cannot access admin page...ReadyNAS "Admin Page" is offline
Hello, I need some help. I cannot access the admin page -> Netgear ReadyNAS 314 (RNC31400) running FW 6.10.2. Every time I try to access the administration page I get prompted for the user ID and p...
Yes, login in as admin. I did try to use RAIDar but without any luck. I considered an OS reinstall from the boot menu but I wanted to leave that option last until I tried everything else.
Yesterday I got distracted with other projects and I left the browser window open where the system displayed "ReadyNAS Admin Page is offline" along with some suggestions. I left the browser window open for about 7 hours. When I came back to it I reloaded the screen and it prompted me to login back again. I figure I would try again before turning off the computer. This time it took the credentials and successfully logged me in. Now it works normally again. I don't know what the problem is/was since I had tried to clear the browser cache (all browsers) many times, I rebooted the ReadyNAS several times too. The only thing I can think of is that maybe it was a routing issue since the ReadyNAS is connected directly to my router and I was connecting to it from a wireless access point. The ReadyNAS has a static IP address but perhaps the wireless access point had a glitch.
So far I have been able to log back into the ReadyNAS several times so it seems all is working again.
Thanks for the suggestions.
Jose
sovero wrote:I need some help. I cannot access the admin page -> Netgear ReadyNAS 314 (RNC31400) running FW 6.10.2. Every time I try to access the administration page I get prompted for the user ID and password. I enter the correct information
You are logging in as admin?
Have you tried downloading the log zip file using RAIDar? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
One option is to try doing an OS reinstall from the boot menu, using the instructions on pages 74-75 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
That will
- reset the admin password to password
- reset the network configuration (DHCP, no bonding)
- disable volume quota (can be turned on again from the settings wheel on the volume page).
But it would be best to check the log zip file first - in particular, it would be helpful to know if the system's root partition is full. You can see this in volume.log. Scroll down to the === df -h === section, and look at /dev/md0 - which is the OS partition of the NAS. Normally it is about 25% full.
Yes, login in as admin. I did try to use RAIDar but without any luck. I considered an OS reinstall from the boot menu but I wanted to leave that option last until I tried everything else.
Yesterday I got distracted with other projects and I left the browser window open where the system displayed "ReadyNAS Admin Page is offline" along with some suggestions. I left the browser window open for about 7 hours. When I came back to it I reloaded the screen and it prompted me to login back again. I figure I would try again before turning off the computer. This time it took the credentials and successfully logged me in. Now it works normally again. I don't know what the problem is/was since I had tried to clear the browser cache (all browsers) many times, I rebooted the ReadyNAS several times too. The only thing I can think of is that maybe it was a routing issue since the ReadyNAS is connected directly to my router and I was connecting to it from a wireless access point. The ReadyNAS has a static IP address but perhaps the wireless access point had a glitch.
So far I have been able to log back into the ReadyNAS several times so it seems all is working again.
Thanks for the suggestions.
Jose
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