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Forum Discussion
Cannot Access Duo!! Case Number 17823755
Hi all, I have an original RND and i cannot access it at all from any of my Macbooks. It has been working fine doing time machine back ups etc. I has an email that a resync was needed which i...
They have replaced drives for me without questions when I entered one of the manual codes.
jasons6930 wrote: Thanks ill look into that.
WRT te codes, yes they will replace it under warranty if it throws back a code.
The problem is, at the moment with the basic tests, its not finding anything.
I have started a long test so hopefully that might help.
:)
Again, I suggest confirming drive degradation by reading out the SMART parameters. SeaTools won't do this, but WD Lifeguard (and Acronis Drive Monitor) will. Even if the drive passes, if there are a lot of reallocated sectors you should return it.
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