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Forum Discussion
Cannot access frontview admin page
Cannot access Frontview. RAIDar just returnss "Cannot access " message when I click on Admin button. Support refuses to help me because the serial number is blank on my ReadyNAS sticker (see attac...
Hi aiiee,
What is the NAS IP address when you check it on RAIDar? Can you try accessing https://<ReadyNAS IP address>/admin on your web browser, where <ReadyNAS IP address> is the IP address of the ReadyNAS.
Regards,
JohnCM_S
NETGEAR Community Team
Augh! My reply disappeared! Anyway... Thank you for replying so swiftly. Yes I've tried using both the 'Admin' button in RAIDar and typing (omg it wont let me type in the URL!) in the Chrom search box. Both efforts return the same: "
This site can’t be reached
192.168.50.126 refused to connect.
"
A little background (again :). ..
I've been using this NAS for months to do local backup (part of my 3-2-1 scenario including this NAS and Carbonite).
Recently Frontview has been reporting increasing ATA errors on Disk 1 so I thought I should replace it.
Ordered a drive from Amazon and installed it. On boot it was reported as Dead in RAIDar.
Put back the original Disk 1 ( with the ATA errors) and rebooted.
Drives synce OK. I can use RAIDar to Browse to the NAS but 'Admin' (and direct attempt to navigate to 192.168.50.126/admin) result in the above error.
Can you still access the shares from Windows File Explorer?
Also, what disk drive did you purchase? Your NAS can't handle drives > 2 TB.
Hi
I can access the share from Windows Explorer. The drive is the exact same one that failed, a Seagate Barracuda 1tb. Good to know about the 2tb limit, didn't know that.
I cannot access Frontview and thus I cannot do any kind of admin task.
Hi aiiee,
You may visit the link below for the steps on how to access the boot menu and select the Factory reset option for the ReadyNAS NV+ running on 4.1.x.
https://kb.netgear.com/24874/How-do-I-access-the-boot-menu-on-my-ReadyNAS-Duo-NV-NV-X6-or-600
Regards,
JohnCM_S
NETGEAR Community TeamThe hardware manual also covers this on pages 23-24 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
Overall the process is to
- back up your data over a wired network connection (which is the fastest way to do it with an NV+). I like tools like Teracopy or Robocopy for this.
- do the factory reset per the KB article and the hardware manual
- do the basic NAS setup (http://nas-ip-address/admin, use admin as the username, netgear1 as the password)
- wait for the RAID array to sync
- update your firmware (current version is 4.1.16)
- recreate your shares and any user accounts
- restore your files from the backup.
After the reset, the NAS might become unresponsive for an hour or so (while it's formatting disks).
Thank you! I will start this process tomorrow!
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