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Forum Discussion
aiiee
Feb 17, 2018Aspirant
Cannot access frontview admin page
Cannot access Frontview. RAIDar just returnss "Cannot access " message when I click on Admin button. Support refuses to help me because the serial number is blank on my ReadyNAS sticker (see attac...
aiiee
Feb 17, 2018Aspirant
Augh! My reply disappeared! Anyway... Thank you for replying so swiftly. Yes I've tried using both the 'Admin' button in RAIDar and typing (omg it wont let me type in the URL!) in the Chrom search box. Both efforts return the same: "
This site can’t be reached
192.168.50.126 refused to connect.
"
A little background (again :). ..
I've been using this NAS for months to do local backup (part of my 3-2-1 scenario including this NAS and Carbonite).
Recently Frontview has been reporting increasing ATA errors on Disk 1 so I thought I should replace it.
Ordered a drive from Amazon and installed it. On boot it was reported as Dead in RAIDar.
Put back the original Disk 1 ( with the ATA errors) and rebooted.
Drives synce OK. I can use RAIDar to Browse to the NAS but 'Admin' (and direct attempt to navigate to 192.168.50.126/admin) result in the above error.
StephenB
Feb 17, 2018Guru - Experienced User
Can you still access the shares from Windows File Explorer?
Also, what disk drive did you purchase? Your NAS can't handle drives > 2 TB.
- aiieeFeb 17, 2018Aspirant
Hi
I can access the share from Windows Explorer. The drive is the exact same one that failed, a Seagate Barracuda 1tb. Good to know about the 2tb limit, didn't know that.
I cannot access Frontview and thus I cannot do any kind of admin task.
- StephenBFeb 17, 2018Guru - Experienced User
Sometimes that happens when the 2 GB OS partition is full. If that's your issue, then at some point the NAS will lock up and you won't be able to access the share either.
So the next step is to back up the data.
After that, the options are
- do a factory default (destructive), reconfigure the NAS, and restore data from backup.
- engage paid support (my.netgear.com), and have them clean the OS partition remotely
- boot up in tech support mode and attempt to clean the OS partition yourself
Don't go for the last option unless you already are reasonably comfortable with linux shell commands - it's really not a good time to learn them.
- aiieeFeb 17, 2018Aspirant
Thank you. I am familiar with Linux, worked in it for most of my IT career, buuuut, the factory reset sounds easier and less prone to error. Is there a how-to somewhere here on the site?
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