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Cannot access frontview admin page
Cannot access Frontview. RAIDar just returnss "Cannot access " message when I click on Admin button. Support refuses to help me because the serial number is blank on my ReadyNAS sticker (see attac...
Hi aiiee,
You may visit the link below for the steps on how to access the boot menu and select the Factory reset option for the ReadyNAS NV+ running on 4.1.x.
https://kb.netgear.com/24874/How-do-I-access-the-boot-menu-on-my-ReadyNAS-Duo-NV-NV-X6-or-600
Regards,
JohnCM_S
NETGEAR Community Team
The hardware manual also covers this on pages 23-24 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf
Overall the process is to
- back up your data over a wired network connection (which is the fastest way to do it with an NV+). I like tools like Teracopy or Robocopy for this.
- do the factory reset per the KB article and the hardware manual
- do the basic NAS setup (http://nas-ip-address/admin, use admin as the username, netgear1 as the password)
- wait for the RAID array to sync
- update your firmware (current version is 4.1.16)
- recreate your shares and any user accounts
- restore your files from the backup.
After the reset, the NAS might become unresponsive for an hour or so (while it's formatting disks).
Thank you! I will start this process tomorrow!
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