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Forum Discussion
TheAlec
May 23, 2016Aspirant
Cannot access Readynas Volume after update 6.5.0
RN204 after updating to os 6.5.0 I cannot access readynas network volume on my pc ,I get a message Readynas is not accessible.You might not have permission to use this network resource. Contact the...
- May 24, 2016
I tried all your suggestions but none seemed to work may be I did something wrong, but I found a way to assess the volume, all I did was create a new user admin account and when I logged in I could access the Readynas Volume just like before the upgrade this worked with my Vista and Windows10, all I need to do now is save/transfer my old user account files and then delete my old user accounts
I hope this helps someone
Thanking you all for your help : TheAlec
BrianL2
May 23, 2016NETGEAR Employee Retired
Hi TheAlec & bt-user,
You may want to try to re-login your ReadyCLOUD account (which was migrated to your existing or new MyNETGEAR accounts) then log back in to the ReadyCLOUD desktop client. Once done, remap the shares and it should work fine.
Take note: ReadyCLOUD client should be updated to version 1.12.
Kind regards,
BrianL
NETGEAR Community Team
TheAlec
May 23, 2016Aspirant
I have no problem loging in and accessing my files on the upgraded MyNETGEAR account on the internet , when I try to access the READYNAS Volume on my home network desktop pc it will not now let me in, I am using Vista on my Desktop pc and Windows 10 on my laptop and niether can access the READYNAS Volume on my network, how can I fix this ? I think the problem must be with the READYNAS as everything worked fine before the upgrade. What is ReadyCLOUD desktop client ? I only previousley had access to READYNAS Volume on my network , do I need to install desktop client? if yes how and where do I get this app.
- StephenBMay 23, 2016Guru - Experienced User
TheAlec - do you recall what firmware you were using before? If it was older than 6.4.0 then the system might need to compute quotas, which can take some time.
If you weren't using ReadyCloud on the PC before, then don't install it now - it won't help your problem.
- TheAlecMay 24, 2016Aspirant
The firmware was up to date 6.4 before I upgraded had no problems, do you know if I can down grade to previous firmware to resolve this problem. I had ReadyCloud before but never used all I did was send files to Readynas Volume from my pc this was very simple and quick.
- StephenBMay 24, 2016Guru - Experienced User
TheAlec wrote:
do you know if I can down grade to previous firmware to resolve this problem.
Netgear says "shouldn't downgrade", and I think they actually block it.
TheAlec wrote:
all I did was send files to Readynas Volume from my pc this was very simple and quick.
Is SMB enabled in system->settings?
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