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Cannot access RN10400 NAS since Windows 10 update
I had the RN10400 NAS for some time, it worked properly. A few days ago I installed some update to Windows 10, it is now V 1511 (Build 10586.36). Since then I cannot access the NAS: I tried reconne...
It might also be worth running CMD on the PC and entering
net use * /delete
net use t: \\nasipaddress\data /user:admin adminpassword
where nasipaddress is the actual IP address of the NAS, and adminpassword is the actual admin password of the NAS.
The first command terminates open connections the PC has (it won't do any damage, and doesn't delete anything). It will give you a list of those connections and ask you to confirm.
The second maps the NAS data volume to drive letter t. If you are using flexraid in the NAS you might have set up a different volume name (data is the default).
Let us know what happens (in particular any errors you see on the second command).
Hi ihaul,
Welcome to the community!
Could you post a screenshot of the error message? I also suggest that you install the SMB plus add-on (found here) and try other SMB versions available.
Looking forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
It might also be worth running CMD on the PC and entering
net use * /delete
net use t: \\nasipaddress\data /user:admin adminpassword
where nasipaddress is the actual IP address of the NAS, and adminpassword is the actual admin password of the NAS.
The first command terminates open connections the PC has (it won't do any damage, and doesn't delete anything). It will give you a list of those connections and ask you to confirm.
The second maps the NAS data volume to drive letter t. If you are using flexraid in the NAS you might have set up a different volume name (data is the default).
Let us know what happens (in particular any errors you see on the second command).
Thanks for all your help.
I installed SMB Plus and used the CMD commands, during which afterwards everything worked again as it did before. I did not check in between, so I am not sure which fixed it.
Anyway, so far everything works as it did before :robotvery-happy:
PS: In the meantime I also received answers on the MS-forums:
We’ve received many similar report about network discovery issue with 1511 build Windows 10, especially NAS server. One of Potential issue the mapped drive doesn’t get alert that the Network Disk is available again unless click it in this PC or ping the address again. Sometimes it work properly but gone again after a while.
No definite fixes but appears on different case.
If SMB protocol is being used, the method mentioned (temporarily disable high version of SMB) might work, we could give it a try.
Thanks again.
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