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Forum Discussion
Geany
Sep 25, 2016Aspirant
Cannot access RN10400 NAS
windows 7, FW 6.1.9, message "Connection Lost". Now unable to update FW. MS expolorer connects easily though, and RAIDar succeeds browsing. But system fails to get connected: "Device is Offline". Thi...
mdgm-ntgr
Sep 25, 2016NETGEAR Employee Retired
This would suggest that the management service is offline. This could happen for a variety of reasons especially on very old firmware such as the one you are running which is a couple of years old.
Geany
Sep 25, 2016Aspirant
TX mdgm!
From your answer I learn that I am in a loophole. Am I correct?
The problem might arise from old firmware and as such blocks the updating process.....
Any suggestion as to how to solve this?
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