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Squazz's avatar
Squazz
Aspirant
Feb 06, 2014

Cannot connect to frontview

I can't seem to get any connection to the frontview of my readyNas Pro 4.

I can (read: could) connect to it via SSH, and RAIDar shows my NAS with a lot of fine green dots, as well as the IP address.

But, when I try to connect to the IP address in either Chrome or Firefox, I get the following message:
Oops! Google Chrome could not connect to 192.168.40.78

Try reloading: 192.­168.­40.­78
(And similar in Firefox)

I just tried to perform a OS re-install via the boot menu, but that didn't give me anything. Other than removing the possibility for accessing the NAS via ssh :/
RAIDar tells me that I'm running with the latest firmware, 4.2.26

Any ideas of what I can do to access my NAS via frontview? :)

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    What is the IP address and subnet mask of the PC?
  • The IP is 192.186.40.10

    Subnet I can't remember, but will check back when I get home from job :)
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    I am thinking there's a typo. Did you mean 192.168.40.10?
  • Yes, sry :) It was a typo :)

    Subnet is 255.255.255.0
    Default gateway is manually set to 192.168.40.1
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Ok. That confirms that the IP addresses are all in the same address space. So that is not the problem.

    What firmware are you running?
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    If you can SSH in, what is the output of

    # tail -n 20 /var/log/frontview/error.log
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Some files that the apache conf for Photos II depended on were missing which broke apache and hence Frontview.

    Installing the Photos II add-on over the top of itself and triggering an OS extraction (but not reset of config) using a flag file appears to have fixed the problem.

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