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Cannot connect to ReadyNAS with windows 10
I have some time ago updated to windows 10 hoping that I had chosen a late update where most bugs had been identified and solved. However, I cannot connect to my ReadyNAS Duo. I can see the NAS via ...
kirsten_d wrote:
RAIDar shows 10.0.0.8 for the NAS.
Router-connected wireless devices all have IP addresses starting with 172.16.0.X - so that must be the area that the router deals in
If your router uses 172.16.0.x addresses, then you can't ping 10.0.0.8.
Did you configure the NAS to use a static address? If not, can you give us some more info on how your NAS is connected to the router (giving the manufacturer/model for any intermediate devices)
There are a couple of things you can try:
(a) directly connect the PC ethernet to the NAS (bypassing the router). Temporarily configure the PC to use 10.0.0.7, gateway 10.0.0.1, subnet mask 255.255.255.0. Then enter https://10.0.0.8/admin in your browser, and reset the NAS network configuration to use DHCP. Reconnect the system as before, and change the PC back to DHCP.
(b) set the router range to use 10.0.0.x, and use address reservation (a usual router feature) to reserve 10.0.0.8 for the NAS. That should let you connect, After that make sure the NAS is configured to use DHCP.
(c) Do an OS reinstall from the front panel of the NAS. That resets the NAS to use DHCP, and also reset the NAS admin password to netgear1. It shouldn't change any other settings or delete data. OS reinstall is described on pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf Be careful not to do a factory reset by mistake, that will delete your data.
RAIDar shows 10.0.0.8 for the NAS. For the router the NAS device is registered with name "unknow" but I can recognize the NAS from its MAC address. Do you think the that the NAS name "unknown" on the router settings has any impact in this relation?
Router-connected wireless devices all have IP addresses starting with 172.16.0.X - so that must be the area that the router deals in
(IP subnet mask: 255.255.255.0 if that can be of any information).
kirsten_d wrote:
RAIDar shows 10.0.0.8 for the NAS.
Router-connected wireless devices all have IP addresses starting with 172.16.0.X - so that must be the area that the router deals in
If your router uses 172.16.0.x addresses, then you can't ping 10.0.0.8.
Did you configure the NAS to use a static address? If not, can you give us some more info on how your NAS is connected to the router (giving the manufacturer/model for any intermediate devices)
There are a couple of things you can try:
(a) directly connect the PC ethernet to the NAS (bypassing the router). Temporarily configure the PC to use 10.0.0.7, gateway 10.0.0.1, subnet mask 255.255.255.0. Then enter https://10.0.0.8/admin in your browser, and reset the NAS network configuration to use DHCP. Reconnect the system as before, and change the PC back to DHCP.
(b) set the router range to use 10.0.0.x, and use address reservation (a usual router feature) to reserve 10.0.0.8 for the NAS. That should let you connect, After that make sure the NAS is configured to use DHCP.
(c) Do an OS reinstall from the front panel of the NAS. That resets the NAS to use DHCP, and also reset the NAS admin password to netgear1. It shouldn't change any other settings or delete data. OS reinstall is described on pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf Be careful not to do a factory reset by mistake, that will delete your data.
Thanks - Stephen. sounds like I'm going to spend the evening on the attic with the NAS to get the working. Thanks - I'll try this out and get back :)
Have you enabled network discovery on your Windows 10 workstation? Open file explorer and click Network, if it prompts you to enable network discovery allow it to do so. See the following URL for additional information
Yes, network discovery is enable. But thanks anyway.
First I gave the PC an IP address that allowed me to connect via ethernet to the NAS - as suggested in a). This gave me access to the Nas (phew).
Then i tried to do the reseting of NAS IP by DHCP - that gave a completely new IP address that didn't math neither router or PC. So I had to give pc a new IP again to reconnect to NAS. Since my router gives IP addresses in the 172 area (I don't know how this asigning of IP addresses and subnet masks works) I guessed I needed to change the IP address of the NAS to something in that area - so I chose a IP number in the 172 series. I don't know how subnet numbers are assigned but I found a page that calculates subnet numbers based on IP addresses - I tried a subnet number from that page and it worked. And then I changed the PC IP back to non-static IP addresses. Then I logged into the router and specified a static IP for this NAS IP address. And then I connected the NAS to the router and it worked. I hope it will continues working after power off and on.
Thanks a lot StephenB for all your help :)
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