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Forum Discussion

mike_coreit's avatar
mike_coreit
Aspirant
Jan 24, 2022

Cannot downoad ReadyCLOUD app

Hi I am trying to download the ReadyCLOUD app but the link does not work, it redirects back to the welcome page after signing in.

I have tried Edge and Chrome, also on 2 different machines. Is anyone else having this issue?

I even tried the direct link from the download center but that does the same thing

https://readycloud.netgear.com/client/install/ReadyCloudSetup.exe

4 Replies

Replies have been turned off for this discussion
  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    mike_coreit 

     

    Thanks for reporting this issue with the ReadyCloud download link. I have checked and I am getting the same action when clicking links to download the ReadyCloud app. I have reported this issue and will update once link is available again.

     

    Stay Safe

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    mike_coreit 

     

    The Download link is fixed and the installer can be downloaded. You may have to clear cache on your browser or use incognito mode when trying to download.

     

    HTH

     

    • mike_coreit's avatar
      mike_coreit
      Aspirant

      It still does not work from the ReadyCloud page. I will use the direct link

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        mike_coreit wrote:

        It still does not work from the ReadyCloud page. I will use the direct link


        FWIW, it does work for me.

         

        Have you tried clearing the browser cache?

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