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Forum Discussion
LeMMin9
Feb 10, 2019Aspirant
Cannot install ANY apps or delete ReadyNAS 102
Hi brains trust,
I'm at a loss. I started having trouble with Plex were the server would automatically turn off after 5 minutes.
I've been trying to trouble shoot and get it back to running,...
- Mar 09, 2019
I thought I better close this thread out for anyone reading in the future.
I backed up as much as I could and factory reset the NAS and started again, all problems resolved and back to running how it should be.
Thanks to the tips and help provided here, but in the end, it was a factory reboot that resolved the issue.
LeMMin9
Feb 10, 2019Aspirant
I don't really want to factory reset, and RAID won't even save my data as I'm currently running RAID0 (the one where the drives are added together, not mirrored, I can't remember which denomination that is). But I'm really getting to the end of my rope with it.
Not running antivirus, however ReadyDLNA is enabled in Autoscan.
Have send my logs to Marc_V after he send a PM, hopefully a way forward can be found.
Thanks
LeMMin9
Feb 14, 2019Aspirant
Any luck on reviewing my logs at all?
If anyone else is interested, they're here:
<redacted link>
- StephenBFeb 14, 2019Guru - Experienced User
I redacted the log link, they shouldn't be posted publicly here.
apt_history.log suggests the problem began here:
Start-Date: 2019-01-14 10:53:39 Commandline: apt-get -yq install --reinstall --allow-downgrades -o APT::Status-Fd=5 vpnserver Install: vpnserver:armel (1.5.0) Error: Sub-process /usr/bin/dpkg returned an error code (2) End-Date: 2019-01-14 10:53:39
dpkg.log shows half-installed and half-configured statuses after that.
2019-01-14 10:53:39 startup archives unpack 2019-01-15 18:11:19 startup archives unpack 2019-01-16 18:11:29 startup archives unpack 2019-01-17 18:11:41 startup archives unpack 2019-01-18 18:11:43 startup archives unpack 2019-01-19 18:12:24 startup archives unpack 2019-01-20 18:12:35 startup archives unpack 2019-01-21 18:12:40 startup archives unpack 2019-01-22 18:12:43 startup archives unpack 2019-01-23 18:13:02 startup archives unpack 2019-01-24 18:13:18 startup archives unpack 2019-01-25 18:15:25 startup archives unpack 2019-01-26 18:13:35 startup archives unpack 2019-01-27 18:13:43 startup archives unpack 2019-01-28 12:51:59 startup archives install 2019-01-28 12:52:02 upgrade freeapp-collection:armel 1542677566 1542677566 2019-01-28 12:52:02 status half-configured freeapp-collection:armel 1542677566 2019-01-28 12:52:03 status unpacked freeapp-collection:armel 1542677566 2019-01-28 12:52:03 status half-installed freeapp-collection:armel 1542677566 2019-01-28 12:52:30 status half-installed freeapp-collection:armel 1542677566 2019-01-28 12:52:32 status unpacked freeapp-collection:armel 1542677566 2019-01-28 12:52:34 status unpacked freeapp-collection:armel 1542677566 2019-01-28 12:52:34 configure freeapp-collection:armel 1542677566 1542677566 2019-01-28 12:52:34 status unpacked freeapp-collection:armel 1542677566 2019-01-28 12:52:34 status half-configured freeapp-collection:armel 1542677566 2019-01-28 12:52:35 status installed freeapp-collection:armel 1542677566 2019-02-04 16:23:23 startup archives unpack 2019-02-04 16:23:24 upgrade plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 1.14.1.5488-cc260c476 2019-02-04 16:23:24 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-04 16:25:20 status unpacked plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-04 16:25:21 status half-installed plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-05 14:20:51 startup packages configure 2019-02-07 09:02:04 startup archives install 2019-02-07 09:02:08 upgrade freeapp-collection:armel 1542677566 1542677566 2019-02-07 09:02:08 status half-configured freeapp-collection:armel 1542677566 2019-02-07 09:02:09 status unpacked freeapp-collection:armel 1542677566 2019-02-07 09:02:09 status half-installed freeapp-collection:armel 1542677566 2019-02-07 09:02:34 status half-installed freeapp-collection:armel 1542677566 2019-02-07 09:02:35 status unpacked freeapp-collection:armel 1542677566 2019-02-07 09:02:35 status unpacked freeapp-collection:armel 1542677566 2019-02-07 09:02:36 configure freeapp-collection:armel 1542677566 1542677566 2019-02-07 09:02:36 status unpacked freeapp-collection:armel 1542677566 2019-02-07 09:02:36 status half-configured freeapp-collection:armel 1542677566 2019-02-07 09:02:37 status installed freeapp-collection:armel 1542677566 2019-02-07 09:27:44 startup archives unpack 2019-02-07 09:27:45 upgrade plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 1.14.1.5488-cc260c476 2019-02-07 09:27:45 status half-installed plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-07 09:28:19 status half-installed plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-07 09:28:19 status unpacked plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-07 09:28:21 status unpacked plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-07 09:28:22 startup packages configure 2019-02-07 09:28:22 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-07 09:28:22 status unpacked plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-07 09:28:22 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-08 09:03:33 startup packages configure 2019-02-08 09:03:33 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-08 09:03:33 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-08 09:05:34 startup archives unpack 2019-02-08 09:05:35 upgrade freeapp-collection:armel 1542677566 1546843268 2019-02-08 09:05:35 status half-configured freeapp-collection:armel 1542677566 2019-02-08 09:05:35 status unpacked freeapp-collection:armel 1542677566 2019-02-08 09:05:35 status half-installed freeapp-collection:armel 1542677566 2019-02-08 09:05:39 status half-installed freeapp-collection:armel 1542677566 2019-02-08 09:05:39 status unpacked freeapp-collection:armel 1546843268 2019-02-08 09:05:39 status unpacked freeapp-collection:armel 1546843268 2019-02-08 09:05:39 startup packages configure 2019-02-08 09:05:39 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-08 09:05:39 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-08 09:10:16 configure freeapp-collection:armel 1546843268 <none> 2019-02-08 09:10:16 status unpacked freeapp-collection:armel 1546843268 2019-02-08 09:10:17 status half-configured freeapp-collection:armel 1546843268 2019-02-09 09:04:16 startup packages configure 2019-02-09 09:04:16 configure freeapp-collection:armel 1546843268 <none> 2019-02-09 09:04:16 status half-configured freeapp-collection:armel 1546843268 2019-02-09 09:04:18 status installed freeapp-collection:armel 1546843268 2019-02-09 09:04:18 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-09 09:04:18 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-09 09:05:28 startup packages configure 2019-02-09 09:05:28 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-09 09:05:28 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 08:27:09 startup packages configure 2019-02-10 08:27:09 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-10 08:27:09 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 08:27:15 startup packages configure 2019-02-10 08:27:15 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-10 08:27:15 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 08:29:52 startup packages purge 2019-02-10 08:29:52 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 08:29:52 remove plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-10 08:29:52 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 08:30:19 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 08:30:20 startup packages configure 2019-02-10 12:27:18 startup packages configure 2019-02-10 12:27:18 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-10 12:27:18 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:28:22 startup archives unpack 2019-02-10 12:28:24 upgrade readynasos:all 6.9.4 6.9.4+1 2019-02-10 12:28:24 status half-configured readynasos:all 6.9.4 2019-02-10 12:28:24 status unpacked readynasos:all 6.9.4 2019-02-10 12:28:24 status half-installed readynasos:all 6.9.4 2019-02-10 12:28:32 status half-installed readynasos:all 6.9.4 2019-02-10 12:28:33 status unpacked readynasos:all 6.9.4+1 2019-02-10 12:28:33 status unpacked readynasos:all 6.9.4+1 2019-02-10 12:28:34 startup packages configure 2019-02-10 12:28:34 configure readynasos:armel 6.9.4+1 <none> 2019-02-10 12:28:34 status unpacked readynasos:armel 6.9.4+1 2019-02-10 12:28:34 status half-configured readynasos:armel 6.9.4+1 2019-02-10 12:28:34 status installed readynasos:armel 6.9.4+1 2019-02-10 12:28:35 startup archives unpack 2019-02-10 12:28:36 upgrade rn-dictionary:all 20180901 20180905 2019-02-10 12:28:36 status half-configured rn-dictionary:all 20180901 2019-02-10 12:28:36 status unpacked rn-dictionary:all 20180901 2019-02-10 12:28:36 status half-installed rn-dictionary:all 20180901 2019-02-10 12:28:40 status half-installed rn-dictionary:all 20180901 2019-02-10 12:28:40 status unpacked rn-dictionary:all 20180905 2019-02-10 12:28:40 status unpacked rn-dictionary:all 20180905 2019-02-10 12:28:41 startup packages configure 2019-02-10 12:28:41 configure plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-10 12:28:41 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:28:41 configure rn-dictionary:all 20180905 <none> 2019-02-10 12:28:41 status unpacked rn-dictionary:all 20180905 2019-02-10 12:28:41 status half-configured rn-dictionary:all 20180905 2019-02-10 12:28:41 status installed rn-dictionary:all 20180905 2019-02-10 12:29:24 startup packages purge 2019-02-10 12:29:24 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:24 remove plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-10 12:29:24 status half-configured plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 status half-installed plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 status triggers-pending libc-bin:armel 2.19-18+deb8u10.netgear1 2019-02-10 12:29:25 status config-files plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 purge plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 <none> 2019-02-10 12:29:25 status config-files plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 status config-files plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 status config-files plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 status config-files plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 status config-files plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:29:25 status not-installed plexmediaserver-ros6-binaries:armel <none> 2019-02-10 12:29:25 status installed libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 remove libssh2-1:armel 1.4.3-4.1+deb8u1 <none> 2019-02-10 12:29:26 status half-configured libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 status half-installed libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 status config-files libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 purge libssh2-1:armel 1.4.3-4.1+deb8u1 <none> 2019-02-10 12:29:26 status config-files libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 status config-files libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 status config-files libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 status config-files libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 status config-files libssh2-1:armel 1.4.3-4.1+deb8u1 2019-02-10 12:29:26 status not-installed libssh2-1:armel <none> 2019-02-10 12:29:26 trigproc libc-bin:armel 2.19-18+deb8u10.netgear1 <none> 2019-02-10 12:29:26 status half-configured libc-bin:armel 2.19-18+deb8u10.netgear1 2019-02-10 12:29:26 status installed libc-bin:armel 2.19-18+deb8u10.netgear1 2019-02-10 12:29:27 startup packages configure 2019-02-10 12:29:58 startup archives unpack 2019-02-10 12:29:59 install plexmediaserver-ros6-binaries:armel <none> 1.14.1.5488-cc260c476 2019-02-10 12:29:59 status half-installed plexmediaserver-ros6-binaries:armel 1.14.1.5488-cc260c476 2019-02-10 12:36:38 startup packages configure
But the rest of the logs don't go far enough back to see the details.
- LeMMin9Feb 14, 2019AspirantDoes that provide any ideas on recommendations for resolving the issue?
- StephenBFeb 14, 2019Guru - Experienced User
There appears to be a bit more information in install_debpkg.log
fv-app-install-utils.c:106(info) Downloading [vpnserver](50%) Retrieving file 1 of 1 fv-app-install-utils.c:111(info) Installing [vpnserver](50%) Running dpkg fv-app-install.c:674(error) fv-app-install (vpnserver): error code [100]: Reading package lists... Building dependency tree... Reading state information... The following NEW packages will be installed: vpnserver 0 upgraded, 1 newly installed, 0 to remove and 27 not upgraded. Need to get 47.3 MB of archives. After this operation, 72.8 MB of additional disk space will be used. Get:1 http://apt.readynas.com/packages/readynasos 6.9.4/apps armel vpnserver all 1.5.0 [47.3 MB] debconf: delaying package configuration, since apt-utils is not installed Fetched 47.3 MB in 25s (1,841 kB/s) dpkg: unrecoverable fatal error, aborting: unknown user 'root' in statoverride file E: Sub-process /usr/bin/dpkg returned an error code (2)
and then later on
Reading state information... E: The package plexmediaserver-ros6-binaries needs to be reinstalled, but I can't find an archive for it. fv-app-install.c:674(error) fv-app-install (plexpy): error code [100]: Reading package lists... Building dependency tree... Reading state information... E: The package plexmediaserver-ros6-binaries needs to be reinstalled, but I can't find an archive for it.
LeMMin9 wrote:
Does that provide any ideas on recommendations for resolving the issue?Well, you really should make a backup, as continuing to work on this could make things worse.
You could perhaps try apt-get update --fix-missing and see if it helps.
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