Cannot log on to ReadyNas NV+ after upgrade to new computer

sl600dreams wrote:

1. I use Chrome for my browser and Chrome replies with "This webpage is not available ERR_CONNECTION_TIMED_OUT" Chrome details show: Google Chrome could not load the webpage because 192.168.1.66 took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection. 2. I did get a reply when I pinged the IP address of the NAS. Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)

Assuming that the NAS IP address: 192.168.1.66 is not a static IP address, you may isolate the problem by connecting the NAS directly to your Windows 8.1 PC using an ethernet cable. Then, set a static IP address of 192.168.168.x to your Windows 8.1 PC ("x" could be any number from 1 to 256 except 168). Then try to ping 192.168.168.168 and check if you will get a reply (192.168.168.168 is the default NAS IP address). If ever you get replies, open up a Windows explorer window then at the address bar enter \\192.168.168.168 then press Enter and check if you could access the shares and files stored in the NAS.

If ever the above steps won't work, then perform OS reinstall. OS reinstall will set the password back to its default which is "netgear1" without the quotation marks. Also, the NAS will be set back as being a DHCP client and this will not delete any data saved in the NAS. Check this link as reference guide: http://kb.netgear.com/app/answers/detai ... 6%2F600%3F

sl600dreams wrote:
3. I will find out what SMB is and try it.

As per my instructions above, you could access your NAS via SMB by opening up a Windows explorer window then at the address bar enter \\192.168.168.168 then press Enter and check if you could access the shares and files stored in the NAS.