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Forum Discussion
ChrisSHale
Oct 05, 2022Aspirant
Cannot open attached USB drive
Hi all. I have no problem in accessing my folders on the RN212 drive nor accessing the drive via ReadyCloud on Windows 10. However, when I attach a USB drive I can see it via File Explorer but when ...
- Oct 06, 2022
ChrisSHale wrote:
Are you suggesting creating a folder on the USB drive and sharing that?
Not exactly. I was thinking you could create a share on the USB drive (in which case the NAS would create the folder for you). However, I just checked, and you can't actually do that - the NAS web ui won't let you create a share on an external drive.
I have also tested the commands I gave you with a USB flash drive connected to the NAS, and I can mount it with net use t:\\nas-name\USB_HDD_1 /user:admin nas-admin-password.
So the puzzle is why you are unable to do that. One difference is that I am not using ReadyCloud. Is the NAS on the same network as your PC? Also, if you are using the default admin password for the NAS (password) then you might need to change that in order to get this to work.
Are you trying to copy a NAS share to the USB drive? Or just some selected files?
ChrisSHale
Oct 05, 2022Aspirant
Hi Stephen.
Thanks for your input.
The USB drive is attached to the USB port and there are no shares on the drive. It really mystifys me! Thanks
Chris
StephenB
Oct 05, 2022Guru - Experienced User
ChrisSHale wrote:
The USB drive is attached to the USB port and there are no shares on the drive. It really mystifys me! Thanks
I think you need create a share, and move all the folders into it, in order to use file explorer.
- ChrisSHaleOct 05, 2022Aspirant
Hi. I'm not sure I understand what you are saying. All I want to do is copy files from my NAS folder onto that USB drive. I can access all the folders on the USB drive attached to the RN212 via the Readycloud page just not via File Explorer. See the permissions on the USB drive on the screenshot attached. Thanks for your help. Chris
- StephenBOct 05, 2022Guru - Experienced User
ChrisSHale wrote:
Hi. I'm not sure I understand what you are saying. All I want to do is copy files from my NAS folder onto that USB drive. I can access all the folders on the USB drive attached to the RN212 via the Readycloud page just not via File Explorer. See the permissions on the USB drive on the screenshot attached. Thanks for your help. Chris
File Explorer can access network shares that are advertised by the NAS using the SMB protocol. If SMB isn't enabled for the drive, then File Explorer won't see it.
I just checked this with an RN102 (I don't usually use USB drives). You don't actually need to create a share to enable SMB for the USB drive.
Here's some stuff to check. When you go to the shares page of the NAS admin UI (not the "Browse" page), you should see something like this:
Click on the settings wheel on the right, and then choose "settings" and "Network access". You should then see this screen:
Make sure SMB is enabled (with a green stripe). Also make sure that both your ReadyNAS account and admin have read/write access. (the settings above will do that, but note they give everyone read/write access).
- ChrisSHaleOct 05, 2022Aspirant
Hi Stephen. I'm no expert but my settings were exactly as you indicate. When I try to access the USB file by File Explorer I get asked for a password but can access the USB folders and fileson it when in the NAS UI interface. It just doesn't make sense but thanks for trying to help. It's probably something obvious when I know what! Chris
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