Cannot update ReadyNAS firmware

Question

Hello and thanks for looking...&nbsp;I have a ReadyNAS Duo V2 running RAIDiator 4.1.16 with 2 x Seagate 2Tb drives, the latter I intend to replace with 2 x Hitachi HUA72303ALA640 3Tb drives (which I understand require firmware to be at least 4.2.X).&nbsp;Netgear's website (https://kb.netgear.com/000038794/RAIDiator-arm-Version-5-3-13-for-ReadyNAS-Duo-v2-NV-v2) tells me that the latest recommended firmware is version 5.3.13 which I've downloaded and extracted.&nbsp; From the ReadyNAS Frontview, I use System&gt;Update&gt;Local, select the file and then Upload and verify image.&nbsp; After about 10 minutes, I get the message "Local file upload failed".&nbsp; I've tried a number of times with earlier versions but the result is the same.&nbsp; I have also tried the remote check option but it returns I already have the latest firmware.&nbsp;If anyone could please offer me some advice on how I may overcome this, I'd be very grateful.

mdgm-ntgr · Answer

The latest firmware for your Duo v1 h2 is 4.1.16. Your NAS does not support disks with greater capacity than 2TB.
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If 2TB disks no longer provide enough space you'll need a new ReadyNAS.

BadBassPlayer · Answer

Thanks for your reply.The label underneath says it's a ReadyNAS Duo RND2120 v2.Does that mean it's not?

StephenB · Answer

BadBassPlayer wrote:
The label underneath says it's a ReadyNAS Duo RND2120 v2.
Does that mean it's not?

Well, it does mean that the labeling is misleading. What you have is hardware version 2 of a ReadyNAS Duo v1. &nbsp;A Duo v2 runs 5.3.x firmware, not 4.1.x.
&nbsp;
Over time, Netgear needs to make small production changes to the hardware. &nbsp;Generally they do that by adding "v2", "v3", etc to the product label. &nbsp;It's still the same product, it just uses slightly different parts - perhaps a different (but equivalent) fan, etc.
&nbsp;
But then when Netgear needed to replace the Duo and NV+ in 2011, they (rather foolishly) decided to use "Duo v2" and "NV+ v2" as the product names - ignoring the fact that there were already older products out there with "v2" (and even v3) on the full product label. &nbsp;There's been a lot of confusion ever since.
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&nbsp;

BadBassPlayer · Answer

Stephen, thank you for explaining this.Not for the first time do I find myself disappointed by a Netgear decision.&nbsp;I shall now embark on a search for a v2 or better.Can you suggest how I can be certain of identifying a real v2 as opposed to a not real v2?&nbsp;Thanks in anticipation,&nbsp;Peter

StephenB · Answer

BadBassPlayer wrote:
&nbsp;I shall now embark on a search for a v2 or better. &nbsp;Can you suggest how I can be certain of identifying a real v2 as opposed to a not real v2?
&nbsp;
&nbsp;

The v2 is also end-of-life. &nbsp;The NAS model that you should be looking for is an&nbsp;RN212. &nbsp;That runs ReadyNAS OS 6 firmware, and like the duo v2 uses an ARM processor. &nbsp;The processor is quite a bit faster, and the RN212 has more memory - so it is a higher performing product than either duo.
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You might also consider the 4-bay model (RN214). &nbsp;It does cost more, but it would give you two empty slots for expansion later on.
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There is an RN100 line which appears to be being phased out - I'd pass on that one. &nbsp;It has mucn less RAM than other OS 6 models (only 512 MB), and that does seem to be creating issues for people as OS 6 firmware matures.
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You might find an RN202 or RN204 out there. &nbsp;The RN21x models have a quadcore ARM processor, the RN20x models were dual core. &nbsp;There's not much difference in file sharing performance, but the RN21x does have an edge if you use Plex (it supports some real-time transcoding).
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If you go upscale in the product line, I suggest skipping the RN31x and move directly to the brand-new RN42x, RN52x, RN62x models. &nbsp;The RN31x is quite reliable, but it is a 4-year platform. &nbsp;Of course if you are buying used the situation is different - there will be a lot more RN31x out there.
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BTW, if you are purchasing used, note that the hardware warranty isn't transferrable, and Netgear won't support second-hand ReadyNAS (even if you are willing to pay). &nbsp;You can get the data recovery service, but not the more general support.

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Cannot update ReadyNAS firmware

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