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Forum Discussion
schwizer
Nov 21, 2017Aspirant
Can't access folders after upgrading to 6.9.0
After upgrading to 6.9.0 on my RN 104, I can't open the shares that I had synced with my PC. When i try to open one of the shares from my windows explorer, it asks me for a username and a password a...
chopin70
Dec 26, 2017Virtuoso
In the same boat after I installed windows 10 from scratch.
Here's a workaround I found, but definately not a solution for me (post 3)
Retired_Member
Dec 26, 2017User account cannot access home folder x, but can access all other shares, just not its home dir.
Admin account cannot even connect to the \\ipadress, but it works on the admin web page.
Thanks for the tip though :)
- adiamond2Dec 27, 2017Aspirant
I've had the same problem. I can restore the connecting by disconnecting my mapped drive (I map a certain folder to y:\) and then remapping it.
- evan2Dec 27, 2017NETGEAR Expert
Retired_Member
Did you change admin default password?
if use default admin password, admin account can't access \\nasip,
- adiamond2Dec 27, 2017Aspirant
I'm not using the default password and I'm using the same one I set up a long time ago.
Frankly, I was thinking it was the latest windows upgrade. After all, I can see everything on the NAS from the NAS or, as I recall, even from the network URL (vs the mapped drive. I could be wrong about that but it will have to fail again for me to find out.)
Anyway, after seeing this post I guess it's the NAS. Do you agree?
- evan2Dec 27, 2017NETGEAR Expert
If Windows 10 update to 1709, it has SMB access problem.
Please see below topic,
6.9.2 will fix the issue,
and there are a couple other ways to get this working on <= 6.9.1 without touching Windows group policies.
1) Create a user account on the NAS that matches the name of the user that you're logged in to Windows as. So, if your Windows account name is stephenb, create a NAS user account named stephenb.
2) Change the SMB3 Transport Encryption option to Required. (However, this will have a major performance impact on RN31x and lower desktop models
you also can configure the following Group Policy settings:1. Run "Edit group policy" in serach,2. Open Computer configuration\administrative templates\network\Lanman Workstation and enable "Enable insecure guest logons"
- Retired_MemberDec 27, 2017
I did indeed change the default admin password, first thing i did.
So in short:
- User yveZ can access all shares, except it's home folder, but then i dont have root access and cannot access the .apps/data folder
- User admin cannot connect to any of the shares, including the root, but works perfectly on the NAS Admin page.
- StephenBDec 27, 2017Guru - Experienced User
Retired_Member wrote:
- User admin cannot connect to any of the shares, including the root, but works perfectly on the NAS Admin page.
It works perfectly on my systems (Windows 10 Fall Creator, and OS 6.9.1 in the ReadyNAS). Did you do a net use * /delete when you tried to switch credentials?
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