NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't access folders after upgrading to 6.9.0
After upgrading to 6.9.0 on my RN 104, I can't open the shares that I had synced with my PC. When i try to open one of the shares from my windows explorer, it asks me for a username and a password a...
Retired_Member
Did you change admin default password?
if use default admin password, admin account can't access \\nasip,
I'm not using the default password and I'm using the same one I set up a long time ago.
Frankly, I was thinking it was the latest windows upgrade. After all, I can see everything on the NAS from the NAS or, as I recall, even from the network URL (vs the mapped drive. I could be wrong about that but it will have to fail again for me to find out.)
Anyway, after seeing this post I guess it's the NAS. Do you agree?
If Windows 10 update to 1709, it has SMB access problem.
Please see below topic,
6.9.2 will fix the issue,
and there are a couple other ways to get this working on <= 6.9.1 without touching Windows group policies.
1) Create a user account on the NAS that matches the name of the user that you're logged in to Windows as. So, if your Windows account name is stephenb, create a NAS user account named stephenb.
2) Change the SMB3 Transport Encryption option to Required. (However, this will have a major performance impact on RN31x and lower desktop models
you also can configure the following Group Policy settings:1. Run "Edit group policy" in serach,2. Open Computer configuration\administrative templates\network\Lanman Workstation and enable "Enable insecure guest logons"Many thanks for pointing to that thread which explains it all
I am affected under Win 10 Enterprise and the RN524X. Debugged it myself after hours not knowing about that thread, despite my searches.
Waiting for 6.9.2 to be able to log again as the user I want without adding credentials on every affected PC
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
