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Forum Discussion
Cant access NAS Duo control panel anymore
Hi there, I'm wondering if anyone can help please. I'm running a Duo and have had a problem ever since the last firmware upgrade i was aware of (if memory serves me right about 18 months ago!) Whenev...
4.1.14 is the current production firmware, and was released about 9 months ago (October 2014). 4.1.13 was released Nov 2013, so that might be what you installed.
-If you don't have a backup of your shares, start by making one.
-Then try an OS reinstall using the procedure on page 16 here: http://www.readynas.com/download/documentation/HM/Duov1_NV%2Bv1_HW_en_06Dec11.pdf
(DON'T do the factory reset, that will destroy your data).
-If that does not restore operation, the most straightforward solution is to do a factory reset, reconfigure the NAS and restore the data from backup. Netgear support can also fix it remotely, but they will charge.
One common cause of this problem is a filling OS partition (which is only 2 GB on your NAS). If that is your situation and you don't resolve it, the NAS will eventually lock up and you won't be able to access it at all.
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