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Forum Discussion
NickM41
Mar 31, 2016Aspirant
Cant access readyNAS Admin after 6.4.2 Update
Hi Guys I am noob to all this so please go easy on me! Last night I updated my NAS firmware from 6.4.1 to 6.4.2 and this morning I cant access the nas admin page (the only way i can get to t...
StephenB
Mar 31, 2016Guru - Experienced User
How are you trying to reach the admin screen? From your browser (using https://nasipaddress/admin)?
Did you have the antivirus service enabled on the NAS?
- NickM41Mar 31, 2016Aspirant
Hi mate
Yeah i am using the browser to try and access the admin page. Secondly the antivirus is turned off.
Cheers
- BrianL2Mar 31, 2016NETGEAR Employee Retired
Hi NickM41,
Welcome to the community!
Have you tried using http://nasipaddress/admin instead? With its current state, do you still have access to the files? If not, boot the device in volume read-only mode, backup your data and download the device logs.
Kind regards,
BrianL
NETGEAR Community Team - mdgm-ntgrApr 14, 2016NETGEAR Employee RetiredYou should provide the entire zip file not just one of the logs at a time. Your disk_info.log shows that one of your disks is failing badly.I see you are using RAID-0 which is also bad as if a single disk fails you can lose all the data on the RAID-0 volume using that disk.The email address to send the logs to is mentioned in the Sending Logs link in my sig.
- NickM41Apr 15, 2016Aspirant
Hi Mate
I have sent the logs through to you.
Cheers!
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