Hello I have set a password for the admin account, and I know I got it right, cause I can open the files from http, and I can manage the NAS in the web admin system. But I am unable to access all those shares that have permissions set, including the admin share. How can I override the access restrictions? Using RaidAR 4.3.8. Thanks

Thnx, stopping the credential manager service did the trick :)

Can't access shares that I have permissions for

7 Replies

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aks
Virtuoso
Jul 03, 2016
In what way are you trying to access the shares, which OS, and which account are you using to log in to the Duo when you are trying this?

Perhaps you are using Windows (7/8/10?) and using Windows Explorer? Or maybe you are using a Mac?
- kelstrup
  Aspirant
  Jul 03, 2016
  Hey, thanks for replying. Am on Windows 10, trying to navigate using Windows Explorer. Can see the files through http, as e.g. in Microsoft Explorer.
  
  Is FTP an option perhaps? A simple ftp to the ip address says Connection refused.
  
  I'm not sure I quite understand this part, though: "which account are you using to log in to the Duo when you are trying this?"
  - StephenB
    Guru - Experienced User
    Jul 03, 2016
    kelstrup wrote:
    
    Is FTP an option perhaps? A simple ftp to the ip address says Connection refused.
    
    Yes, it is an option. Can you let us know what NAS firmware you are running? It should be either 4.1.x or 5.3.x.
    
    kelstrup wrote:
    
    I'm not sure I quite understand this part, though: "which account are you using to log in to the Duo when you are trying this?"
    
    Well, you are setting up restricted folders, so you need to ensure that the PC is using the correct credentials when accessing the NAS. These credentials are the accounts (user+password) you have set up on the NAS.
    
    If you don't specify credentials, then Windows will first look in its credential manager - if the nasname is saved there, then it will use the associated credential. If it isn't saved there, then Windows will present the PC login credentials to the duo. If that user/password fails, access is rejected - even if the share has guest access enabled.
    
    Windows also only allows one credential at a time. So if you access \\nasname\admin using admin credentials, you can't simultaneously access \\nasname\sharename using some other credentials. There is a trick though - if you access \\nasipaddress\admin using admin credentials, you can access \\nasname\sharename using other credentials - Windows treats the IP address as a different machine.
    
    This can get complicated, so perhaps you might want to tell us what you want to accomplish (e.g., what users you have, and how you want to restrict there access).