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Forum Discussion
Can't access web GUI setup
Recently have been unable to login to the frontpage gui, but Raidar still sees the NAS and the shares still work. When I try to use the gui, I never get prompted for a username/password. All started w...
*edit: fixed, see my subsequent post*
I've got the same issue. RN516 was working great up until the other night. I uninstalled (via gui) the Readynas Surveillance app. Now, I cannot access the main web gui at all. Box responds on SMB shares, FTP, Ping and Raidar. SSH is NOT enabled, so I cannot get to console.
I've:
Rebooted.
Booted after unplugged
Switched the NIC port and pulled a different IP
Tried to enable SSH via tech support command (which relies on the gui answering, so that doesnt work either)
Nothing worked!
Spent over and hour getting to tech support and waiting on them, whom were entirely useless. She only tried the same things I had done already and did not listen to me when I told her that I did those tests already. She told me to take the box out of production, put in boot support mode and wait up to several days for a L3 tech to try and fix it. That's obviously NOT and option for a production NAS.
Edit: the techs on this support forum fixed asap. See my later post.
I was going to try to reinstall O/S, I'm glad others here said that it doesnt work before I tried it. I've got 14 TB of data on here, so backing up is no easy task!
I've got the same issue. RN516 was working great up until the other night. I uninstalled (via gui) the Readynas Surveillance app. Now, I cannot access the main web gui at all. Box responds on SMB shares, FTP, Ping and Raidar. SSH is NOT enabled, so I cannot get to console.
I've:
Rebooted.
Booted after unplugged
Switched the NIC port and pulled a different IP
Tried to enable SSH via tech support command (which relies on the gui answering, so that doesnt work either)
Nothing worked!
Spent over and hour getting to tech support and waiting on them, whom were entirely useless. She only tried the same things I had done already and did not listen to me when I told her that I did those tests already. She told me to take the box out of production, put in boot support mode and wait up to several days for a L3 tech to try and fix it. That's obviously NOT and option for a production NAS.
Edit: the techs on this support forum fixed asap. See my later post.
I was going to try to reinstall O/S, I'm glad others here said that it doesnt work before I tried it. I've got 14 TB of data on here, so backing up is no easy task!
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