Hi guys,Ok so i got this file i am trying to delete but everytime i try to drag it to the trash i get this error: "The operation can’t be completed because you don’t have permission to access some of the items."I am logged in as the admin. I restarted my ready nas duo (in the hope it would magically fix) but still can't delete (or even rename) the file.Note the file is not locked and if i click get info i can see i have read & write permissionAny help is much appreciated.Thanks

Can you try to delete using terminal instead of drag & drop from finder? Please post back your results

The command you need to enter in Terminal is "rm <filename>"- 'rm' means 'remove' (ie delete)- Filename is the specific path and filename of the file you want to deleteEasiest way to do this is as followsOpen Terminal (You should find it in Applications/Utilities)In the new window type "rm " - (Don't type the quote marks, just the letter 'r' followed by 'm' and a space after the letter 'm')Drag the problem file from finder to the terminal window (You should see that additional text is added after the "rm "command - that is the location & name of the file and dragging this to terminal saves typing that info and getting it wrong)Press enterThe reason for doing this is to delete the file without using Finder - there is a strong possibility that the issue you are seeing is actually a Finder issue. If we can delete the file without finder, this will confirm that is the case; else give more info to help diagnose the issue. So please post the results either wayAlso could you post how you use your NAS: Are you the only user? Do you log in as guest, admin or another user? Are you using AFP or CIFS. The more info the better

Thanks for the reply. I am connected via AFP as admin. I am the only user. I am only using it to store my movies and games and tv shows. My media folder is mounted on my desktop. I have read write permissions. I have about 50 folders with about 1 file in each folder. I renamed 49 but i could not rename one because it would say "You don't have permission to rename the item. I then tried to drag the file and the folder and i would get the error in my original post.I tried using terminal using your instructions and i get this error: Permission denied.Anything else i could do?

First - thanks for the info; very helpful.The permission denied error in terminal confirms this is not a Finder issue, so it must be an issue with permissions on the NAS which we can fix.Unfortunately, while the admin user gives you full visibility of the data on the NAS over AFP, it does not give you full write access to be able to delete and rename files/folders owned by other user accounts - you must specifically setup the NAS to allow that. So I would guess that the folder you are unable to rename was created by another user account. As you are the only physical user, this probably means you connected to the NAS as the default Guest user at some point without realising it and created the problem folder.To fix thisOpen Frontview -> Shares ListingClick on the AFP Icon for the share you are having a problem with Select the tab called Advanced Options (Upper right of the window that appears)Set the "Share folder everyone rights" to Read/WriteCheck the box called "Set ownership and permission for existing files and folders..."Click ApplyDisconnect and reconnect to the share to ensure you mac recognises the changesYou should now be able to rename/delete any files or foldersNote that the above will also give full read/write access to the Guest user if you still have guest access enabled. This can be avoided, but you would need to setup a user account rather than connect as admin.

Can't delete file | NETGEAR Communities

13 Replies

invisible21
Aspirant
Mar 01, 2011
FYI, I was having this problem and I believe sphardy was correct in thinking that you mistakenly added or created the file in question while logged in as the "guest" user. I had all of the same symptoms and when following along with the steps in this thread, I encountered all the same issues.

Like buser2, I was sure that I hadn't created the files under the guest account but thinking back, there was one time I connected using a different laptop and moved some files around and I'm betting that is when I caused the problem. I was finally able to log in as the guest user and delete the files that I were causing the problem without any issues.

If you're automatically authenticating using your admin credentials, try entering afp://anythingyouwant@ip.address.of.readynas and it will bring up the authentication dialog. At that point, click the radio for "Guest" and connect. You should be able to delete the files.
Paria_Publishin
Aspirant
Mar 15, 2011
Thanks so much Sphardy, your post of Sat Jun 19 2010 also solved my permissions problem.
bradleydelliott
Aspirant
Jan 28, 2012
The
Set ownership and permission for existing files and folders in this share to the above settings. This option is useful in cases where you are changing security levels and need to workaround file access problems.
The box will uncheck just to clarify

This worked for me, eject in finder and then reconnect AFP.

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Can't delete file

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