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Forum Discussion
Can't update 102 to firmware 6.4.0
I have tried using the NAS webpage (FIREFOX) to auto update and also a manual update of downloaded firmware without success. The unit uploads the image and prompts a reboot to install yet it doesn't...
Hi david2010,
Can you confirm the current Firmware of your RN102 unit? Also have you tried using a different PC and browser?
I look forward to your response.
Kind regards,
BrianL
NETGEAR Community Team
Hi The current firmware is 6.2.5
Yes I have tried a different browser, I have had a message from Christine (support) that suggests the checksum fails when it verifies the update.
I do have exactly the same problem. ReadyNas 102 on 6.2.5 won't update to 6.4.0. I tried twice and it downlodas the package ok but nothing happens on the next reboot. Still on 6.2.5
Hello,
first of all this is a good occasion to perform a backup of all your data before proceeding.
Failed FW upgrades can lead to data loss so please do a backup now if you have not done so already.
With failed FW upgrades it is also advisable to contact support as your case might be different from what I experienced and you may run into problems.
In my case I had a checksum mismatch when trying to upgrade from 6.2.5 to 6.4.0. My problem was solved by downgrading to 6.2.4 first and the upgrading from 6.2.4 to 6.4.0.
Bye,
Eskender
how do I downgrade to 6.2.4? Ive downloaded the firmware and manual uploaded and it doesnt install
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