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Forum Discussion
david2010
Oct 12, 2015Tutor
Can't update 102 to firmware 6.4.0
I have tried using the NAS webpage (FIREFOX) to auto update and also a manual update of downloaded firmware without success. The unit uploads the image and prompts a reboot to install yet it doesn't...
kohdee
Oct 14, 2015NETGEAR Expert
Thanks. :)
david2010
Oct 14, 2015Tutor
downgraded to 6.4.2 and that enabled me to update to 6.4 no probs!
- david2010Oct 14, 2015Tutor
thank you to technical support for fixing this in under 24hours!
- EnLaNov 01, 2015Aspirant
Unfortunately, I can't confirm that this is working. I do have an 102 with firmware 6.2.4. I followed the support note.
The initrd.log still gives
[2015/11/01 03:09:29] Update checksum verification failed! Aborting. [2015/11/01 03:09:31] Update image checksum mismatch (7d47463d9c9014d7dc3a1cd8b88d33a7/...)
So I assume there is a more fundamental problem to it.
Has anybody an idea how we can support Netgear to resolve this issue (e.g. where to send reports to channel them correctly?)
- BrianL2Nov 01, 2015NETGEAR Employee Retired
Hi EnLa,
Try the workaround posted in this article and let us know what happens.
Kind regards,
BrianL
NETGEAR Community Team- EnLaNov 08, 2015Aspirant
Hi BrianL,
what is the difference between the workaround of your link and the workaround of the link I have reported not working for me? They are both pointing to the same workaround, so I assume you have overlooked the link I provided with my previous post.
Any other idea?
Thanks,
Enno
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