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Forum Discussion

fbmachines's avatar
fbmachines
Guide
Oct 12, 2015
Solved

CASE# 25884573 - Updating RN102 to 6.4 bricked it.

Wish I would have browsed the forum before updating my RN102 to 6.4. It won't boot after updating to 6.4 automatically via the browser.    When I push the power button, nothing happens. If I hold t...
Installation & Upgrade
  • BrianL2's avatar
    BrianL2
    Oct 12, 2015

    Hi fbmachines,

     

    Thank you for the information that you have provided. I have sent you a PM for further instructions.

     


    Kind regards,

     

    BrianL
    NETGEAR Community Team

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Oct 12, 2015

Hi fbmachines,

 

Thank you for sharing this issue in the community. Kindly confirm if the steps that you have followed for the USB boot recovery process is the same as the steps found on this article. 

 

I look forward to your response.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

fbmachines's avatar
fbmachines
Guide
Oct 12, 2015

Hey Brian,

 

Yes. That is the KB I used as reference for creating the USB flash drive. I tried 3 different flash drives and also tried 6.4 as well as 6.2.5 as the image.

 

No response while trying to boot. Like I said, when I press the power button nothing but when I hold it, the drive spin up until I release the button.

 

I also tried a spare blank HDD installed with the USB recovery too.

  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired
    Oct 12, 2015

    Hi fbmachines,

     

    Thank you for the information that you have provided. I have sent you a PM for further instructions.

     


    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • fbmachines's avatar
      fbmachines
      Guide
      Oct 15, 2015

      Thanks Brian.

       

      All good now!

      • BrianL2's avatar
        BrianL2
        NETGEAR Employee Retired
        Oct 17, 2015

        Hi fbmachines,

         

        I am glad that the USB boot recovery procedure fixed the problem. Continue to support the community by posting questions, possible issues, idea sharing and reply to topics that interests you.

         

         

        Kind regards,

         

        BrianL
        NETGEAR Community Team

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