NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Changing the admin password causes ReadyNAS admin page to constantly reload
I attempted to change my admin password today. It caused the Admin Page to go into a constant reload loop. After changing the admin password I am immediately logged out. I assume this is normal. ...
After doing an OS Re-install you need to make sure the system has installed the hot-fix before changing the admin password. If your NAS isn't connected to the internet you may want to install the hot-fix manually: https://community.netgear.com/t5/ReadyNAS-Beta/Beta-firmware-broke-web-interface-6-10-5-T11-Beta-1/m-p/2126885#M10947
For the RN104 you need the ARM one.
After doing an OS Re-install you need to make sure the system has installed the hot-fix before changing the admin password. If your NAS isn't connected to the internet you may want to install the hot-fix manually: https://community.netgear.com/t5/ReadyNAS-Beta/Beta-firmware-broke-web-interface-6-10-5-T11-Beta-1/m-p/2126885#M10947
For the RN104 you need the ARM one.
Thank you!
The beta hotfix seems to have solved this. Everything appears functional. It is asking me for the login credentials twice when I open the admin page but then becomes stable. It still asks for credentials again every so often but this is minor. Everything else seems to work.
For the RN104 the hotfix is not in stable or beta for automatic updates. Downloading it directly worked fine.
The time-out of the admin login was added several OS updates ago. It's a new "feature" (to me, an annoyance) that cannot be disabled. Unfortunately, it will also sometimes jump to the Password Recovery page instead of staying where it belongs, so you have to explicity go back to /admin.
JoeInCA wrote:
The beta hotfix seems to have solved this. Everything appears functional. It is asking me for the login credentials twice when I open the admin page but then becomes stable.
FWIW, the hotfix isn't beta (though you downloaded it from a beta thread). Normally it is automatically applied shortly after 6.10.5 is installed (when the NAS is allowed to reach the internet).
I'm not seeing the browser ask twice on any of my systems. Does it do that every time?
The two startups after install required a double login. It seems to have stopped on the third. Also I found this in the logs for the first two startups:
Sep 22, 2021 13:46:53
System: ReadyNASOS background service started.
Sep 22, 2021 13:46:26
System: ReadyNASOS service or process was restarted.
Sep 22, 2021 13:27:45
System: ReadyNASOS background service started.I think 13:46 was about when I tried to login to the admin page. Maybe something crashed at login. If so, it recovered faily quickly.
Second time
Sep 22, 2021 18:24:10
System: ReadyNASOS background service started.
Sep 22, 2021 18:23:42
System: ReadyNASOS service or process was restarted.
Sep 22, 2021 18:21:18
System: ReadyNASOS background service started.I am no longer seeing this pattern so it either fixed itself or is intermittent.
I should point out that I did manually check for updates, from the admin page, from both stable and beta. The NAS reported that it had the latest OS both times. It was unable to find the hotfix. Always in the past it has found hotfixes and alerted me.
This hotfix is a package that should be automatically installed. It is not a firmware update.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
