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Solved
Contacting a human being!
OnCall Phone Support Hello, I'm new to the forum. I have a ReadyNAS with separately purchased OnCall Phone Support. My support runs until late July 2021 but when I try to contact Netgear and gi...
lee_Brendon
Welcome to the Community!
Where and when did you purchase the OnCall Contract and may I know what kind? Have you created an case on your MyNETGEAR profile? Kindly PM me the details so we can get Support to contact you.
Update:
Just checked with Support and your contract should be valid, have you tried contacting back Support? Kindly send me a PM
HTH
Regards
lee_Brendon
Welcome to the Community!
Where and when did you purchase the OnCall Contract and may I know what kind? Have you created an case on your MyNETGEAR profile? Kindly PM me the details so we can get Support to contact you.
Update:
Just checked with Support and your contract should be valid, have you tried contacting back Support? Kindly send me a PM
HTH
Regards
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