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Forum Discussion
Corrupt Boot - "Err: Could not mount root RAID d"
Hi Team,
My ReadyNAS is not booting. On attempted bootup a message appears "Err: Could not mount root RAID d". RAIDar is showing Status:Corrupt root.
Running 6.7.5 firmware as used USB Recovery boot to assist with this. Also attempted reinstall of OS and and same issue. I have data on the drive an need to keep.
Please help me.
Dave
2 Replies
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Hello Mushy,
It appears the issue you have described requires assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Regards,
Marty_M
NETGEAR Community TeamHello Mushy,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
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