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Forum Discussion
Corrupt Boot - "Err: Could not mount root RAID d"
Hello, My storage equipment NETGEAR Model No. RND4A Model name: ENDU40000 The machines has 3 discks – the first two have each 2GB and the third one 1.5GB – which is not used 2GB disk: SEGATE) I a...
Many thanks for your prompt reply.
I suppose the updated FW was raidiator-x86 version 4.2.27
I did not do FW update for years, I don't remember the last version on my sustem.
I do not have a back-up out of the Readynas. I suppose there is copy in the system of the sotrage?
After several tentaives, now the boot started. In Raidar, I see disk one is "health". I can browser it and see all my folders, but I can not access to them. When I want to connect to them through windows explore, it aks the use namer and password, but I can no longer use the old ones.
The Admin pagfe is empty - I can login, but see nothing.The second disk is showed as "died" in Raidar with a red X on it.
I am not an expert for the Ready system - and I am worry about my data on the disk.
Do you have a solution for this?
Please give me the instruction to remotly connect to my computer and payment to Readynas for this extra service is ok.
Many thanks
John
Hello Johnhyzhang,
I checked your profile and found that you have opened a ticket with the support center.
Your case is possible for L3 escalation. However, support contract is needed as the support warranty of your unit already expired.
As far as I can see, there is still hope retrieving your data. Please also try to access the admin page using a different web browser, in case you are able to, see permissions settings of the shares. See this article here for you to have idea how this is done.
Regards,
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