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Forum Discussion
Cost of support?
Hi, I have just been told via Netgear support that I will need to pay £60 to fix a problem that has occurred with my ReadyNas Duo v2. And that the fix is good for an entire week! But if it occurs agai...
The 90-day free phone support warranty is different from the hardware warranty.
The 90-day free phone support warranty on your ReadyNS Duo v2 has already expired. This is why a support contract has been advised for you to avail in order for the ReadyNAS expert to provide you with full assistance over the phone regarding your concerns as well as it will include Level 3 escalation when needed.
The 90-day free phone support warranty on your ReadyNS Duo v2 has already expired. This is why a support contract has been advised for you to avail in order for the ReadyNAS expert to provide you with full assistance over the phone regarding your concerns as well as it will include Level 3 escalation when needed.
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