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Forum Discussion
Cost of support?
Hi, I have just been told via Netgear support that I will need to pay £60 to fix a problem that has occurred with my ReadyNas Duo v2. And that the fix is good for an entire week! But if it occurs agai...
Thanks all for the quick replies, the reason I mentioned warranty is that on my support page it says it runs to 2016. All items sold in the UK come with a years warranty minimum, they cannot legally charge for support if the item requires an RMA. But how can you figure that out if you only have 90 day free phone support (asking for my own clarification)?
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