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Forum Discussion
Cost of support?
Hi, I have just been told via Netgear support that I will need to pay £60 to fix a problem that has occurred with my ReadyNas Duo v2. And that the fix is good for an entire week! But if it occurs agai...
Also use of SSH is at own risk. If you break things using that then charging a fee to attempt to fix would be expected regardless of whether the support warranty has expired or not.
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