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S44UK's avatar
S44UK
Aspirant
May 14, 2016

Crashplan 4.70 on ReadyNAS Pro 6 with OS 6

Hi,

 

Has anyone managed to get crashplan 4.7 working on OS 6 yet?

 

The reason I am asking is as I know as from 16th May any device that is backing up to Crashplan's servers will need version 4.7. See here:

https://support.code42.com/Terms_And_Conditions/Product_Lifecycle_Policy/CrashPlan_For_Home_And_CrashPlan_PRO_Software_Version_Policy

 

And also:

https://support.code42.com/CrashPlan/4/Troubleshooting/Computer-To-Computer_Backups_Stop_Working_Between_Version_4.7_And_Earlier_Versions

 

So a bit of history:

I installed crashplan v4.4.1 on my Pro 6 (I think i was running OS v6.2 back then, currently running v6.4.0) last year using this guide:

https://ptarmiganlabs.com/blog/2013/06/23/netgear-readynas-rn312-hello/

 

I've had to tweak a few things over time (memory usage and watch handles) but it has been running fine. I use crashplan to backup my windows desktop locally to my readynas and also backup the files on my readynas shares up to crashplan's servers.

 

Crashpplan updated itself to v4.5 and to v4.6 fine but on Monday it tried to update itself to v4.70 and failed and now no longer runs at all.

 

Now the above crashplan links state to be supported that for linux that the kernel needs to be version 2.6.32 or later and glibc needs to be version 2.9 or later. So the kernel version is find but doing ldd --version on my Pro 6 shows that glibc is only 2.19.

 

My plan for today was to upgrade glibc somehow and then see if I could get crashplan v4.7 installed. Unfortunately I have found that crashplan has laredy tried to update itself as stated above and now no longer have a working install.

 

So has anyone else run in to this problem and/or managed to install crashplan v4.7 somehow? (I can't ask crashplan support as a headless Linux install is not supported)

2 Replies

    • S44UK's avatar
      S44UK
      Aspirant

      Thanks for that, it makes total sense, I don't know why I thought it was older.

       

      Anyway after a few restarts of my readynas (I switch it off most nights) crashplan seems to be OK. I don't know how it's now working to be honest, I tried lots of things to fix it and nothing seemed to work at the time but as I've said it now seems to be back up and running again (the new 4.7 version as well).

       

       

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