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Forum Discussion
bishoptf
Feb 12, 2012Aspirant
Crashplan for Dummies, aka Step by Step :)
I have just went through this and have seen several folks post that they wish there was an all inclusive guide, I just bought a Pro 2 and so far I am pleased with what I see under the hood (looks like...
tony359
Dec 07, 2016Apprentice
Crashplan has honestly drained all my patience!! I need a little help.
Today I rebooted my RN - it had been uploading a large backup over the past 15 days. When back, I cannot connect to CrashPlan engine again. It may be me forgetting something basic.
- The service is working, in fact it completed the backup. No errors on engine_error.log
- The token had changed, so I amended.
this is my remote file, on the RN
4243,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx,192.168.0.10 (obviously, I have removed the token :) )
This is my local file on my PC
4200,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx,127.0.0.1
I create a tunnel using Putty. The settings are saved so I just recall them every time.
L4200 -- localhost:4243
WHAT am I forgetting this time! Where is the emoticon banging its head on the wall!
Thanks for your help as usual!
Tony
StephenB
Dec 08, 2016Guru - Experienced User
Try 127.0.0.1 on the RN - that's what's in my file.
- tony359Dec 08, 2016Apprentice
Thanks Stephen
It was like that, then I tried 192.
I put it back to 127.0.0.1 but no luck.
- StephenBDec 08, 2016Guru - Experienced User
Some less likely things:
On the PC the .ui_info file should be in c:\ProgramData\CrashPlan
On the ReadyNAS it should be in /var/lib/crashplan. That copy needs to be edited preserving linux text file conventions (for instance notepad++).
You might also want to check ui.properties in c:\program files (x86)\CrashPlan\conf. ServiceHost and ServicePort lines should be commented out (begin with a #)
- tony359Dec 08, 2016Apprentice
yes I'm using notepad++
It's all as you suggest. Only thing is that the .ui_info on the NAS has 192.168.0.10 as address. If I change it to 127.0.0.1 and restart the service, it goes back to 192.168.0.10... and the token changes every time.
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