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Forum Discussion
bishoptf
Feb 12, 2012Aspirant
Crashplan for Dummies, aka Step by Step :)
I have just went through this and have seen several folks post that they wish there was an all inclusive guide, I just bought a Pro 2 and so far I am pleased with what I see under the hood (looks like...
jnichel
Dec 17, 2013Aspirant
Hi. Great guide and I'm almost there (I think) but I'm having a bit of a problem connecting to CrashPlan when trying to configure the NAS. When I fire up the desktop client without any modifications to ui.properties on the desktop PC, it will log into CrashPlan fine. However, whenever I change the service port to 4200 and do the tunnel through Putty, the desktop client will fail when trying to log into CrashPlan (tells me that the credential are wrong or that I need to check my network). When trying to login, this is what appears in the logs on the NAS:
[12.17.13 13:08:24.720 INFO MQ-UI-1 com.backup42.service.ui.UIController ] UserActionRequest: CommandMessage[force.idle]
[12.17.13 13:08:24.721 INFO MQ-UI-1 backup42.service.backup.BackupController] UI:: FORCE IDLE... highBandwidth=38400 B/s, idleThrottleRate=80
[12.17.13 13:08:24.722 INFO MQ-UI-1 com.backup42.common.command.CliExecutor ] RUN COMMAND: force.idle > CommandResult@16684815[ force.idle, success=true, result=null ]
[12.17.13 13:08:24.809 INFO MQ-UI-0 com.backup42.service.ui.UIController ] UserActionRequest: LoginRequestMessage[614978997790966052] LOGIN: username=**@********.com, password=****, serverAddress=null
[12.17.13 13:08:24.810 INFO MQ-UI-0 com.backup42.service.peer.Authorizer ] AUTH:: LOGIN; waitTime=60000
[12.17.13 13:08:24.811 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: *** START *** with Authorizer@8067341[ LOGIN, username=**@********.com, password=true]
[12.17.13 13:08:24.811 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: Authority address: central.crashplan.com/216.17.8.55
[12.17.13 13:08:24.811 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: Getting auth rules. CPCAuthRulesRequestMessage@27909413[ login=true, username=**@********.com, registrationKey= ]
[12.17.13 13:08:25.317 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: AuthorizeRules [hashPassword=true, ldap=false, minPasswordLength=5, usernameIsAnEmail=true, deferredAllowed=false]
[12.17.13 13:08:25.352 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: CPCLoginMessage@-20032594[ guid=614830029668876580, productVersion=3.5.3, username=**@********.com, password=true, register=false, registrationKey=, orgType=CONSUMER, computerType=COMPUTER, address=192.168.1.36:4242, computerName = dchob-nas001, dataKeyChecksum = 1e3f61199467af9c7c3227ff39529c70, configDate=null, socialNetworkDate=0 ]
[12.17.13 13:08:25.749 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: CPCLoginResponseMessage@122249785[remoteId=136962048763636368, session=614979033509658916, remoteGuid=42, errors=Login.FAILED]
[12.17.13 13:08:25.749 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: Error = CPErrors.Login.FAILED : []
[12.17.13 13:08:25.751 INFO W7342891_Authorizer com.backup42.service.ui.UIController ] UserActionResponse: LoginResponseMessage@3916813[ session=614978997790966052, errors=[CPErrors.Login.FAILED : []] ]{}
[12.17.13 13:08:25.752 INFO W7342891_Authorizer com.backup42.service.peer.Authorizer ] AUTH:: *** END *** Failed after 942ms
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