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Forum Discussion
Crashplan wants Java downgrade to 1.7?
So I'm familiar with this thread: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/Crashplan-JRE-update-needed/m-p/985781#M10762, which is about the pain everyone had late last year when ...
I am having problems as well. Upgrade to 4.6 is failing due to having Java 1.8 installed. I had to install it when Crashplan released version 4.5 several weeks ago. The log shows as follows:
ReadyNAS:/usr/local/crashplan/log# cat upgrade.1435813200460_382.1459956386859.log Wed Apr 6 11:26:29 EDT 2016 : Sourcing ../../install.vars... Wed Apr 6 11:26:29 EDT 2016 : Found INITDIR=/etc/init.d... ====================================================== Wed Apr 6 11:26:29 EDT 2016 : Current CrashPlan Backup Engine: root 26339 1 2 10:55 ? 00:00:47 /usr/local/bin/java -Dfile.encoding=UTF-8 -Dapp=CrashPlanService -DappBaseName=CrashPlan -Xms20m -Xmx1024m -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false -classpath /usr/local/crashplan/lib/com.backup42.desktop.jar:/usr/local/crashplan/lang com.backup42.service.CPService Wed Apr 6 11:26:29 EDT 2016 : Stopping using /etc/init.d/crashplan... Stopping CrashPlan Engine ... OK Wed Apr 6 11:26:39 EDT 2016 : Ensuring the UpgradeUI is not running. Wed Apr 6 11:26:39 EDT 2016 : UpgradeUI is shut down. Wed Apr 6 11:26:39 EDT 2016 : JAVACOMMON is set: /usr/local/bin/java Wed Apr 6 11:26:39 EDT 2016 : Current Java Version: 1.8 Wed Apr 6 11:26:40 EDT 2016: The Current java is not compatible. Embedding a compatible version. Wed Apr 6 11:26:40 EDT 2016 : Download JVM from http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz Wed Apr 6 11:26:40 EDT 2016 : downloading the JRE using /usr/bin/wget wget: Unknown command `eck_certificate' in /root/.wgetrc at line 1. Wed Apr 6 11:26:40 EDT 2016 : Unable to download JRE from http://download.code42.com/installs/proserver/jre/jre-7-linux-i586.tgz; please check network connection Wed Apr 6 11:26:40 EDT 2016 : Starting using /etc/init.d/crashplan... Starting CrashPlan Engine ... Using standard startup OK
I read another thread that suggested disabling wget cert verifcation. I tried it, but it didn't work. Basically the thread said to modify my .wgetrc file. But a side note, I did not find a .wgetrc file in my home directory. So i ended up creating one. Also, after i create a .wgetrc file, do I have to bounce my readynas? Anyway help would be greatly appreciated.
I downloaded the jre manually from the link Crashplan was trying to us, extracted it to the /usr/local/crashplan/jre directory, and changed install.vars to point to it. Now I'm getting this error:
nice: /usr/local/crashplan/jre/bin: Permission denied
Which I assume is because whatever user the crashplan service is running under doesn't have access to the java directory. But the permissions on that directory have read and execute for group and all users, owned by root. So I'm a bit confused now.
I would say you could just download it manually yourself as I have, but you may end up with the same problem.
I got it to work following this thread. I had followed it before but i had a typo in the string I added in the .wgetrc file (not used to vi). Anyways. Hopefully this helps you.
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