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Forum Discussion
credential issue
After having issue, I did a factory reset.
Firmware 6.10.5
During setup I fill up my creedentials (new password)
When I try to log in, it goes to the admin page friefly the restart the login prosess in loop.
I tryed different browser with no difference.
When I perform a firmware reset, I can login with the default password no problem.
If I change the password to anything else, i am back to loop again.
I tried to re-install the firmware manualy and it said "unrecognized server error".
I tried previous version with the same result.
I would like to be able to change the password and am worry about not being able to install the firmware manualy.
Now I am waiting for other brain to come with ideas of where next...
Thank you.
1 Reply
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Edouard wrote:
After having issue, I did a factory reset.
Firmware 6.10.5
During setup I fill up my creedentials (new password)
When I try to log in, it goes to the admin page friefly the restart the login prosess in loop.
Try using Chrome as the browser, and browse to https://nas-ip-address/admin Use the actual IP address of course (and don't substitute the NAS name). Also type out https:// explicitly.
There is a hotfix for this issue coming, so if this workaround succeeds you could just continue to use it until the hotfix arrives.
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